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Lexus of North Miami - Service Center

North Miami, FL

4.5
936 Reviews

944 Reviews of Lexus of North Miami - Service Center

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March 09, 2025

My new Service Advisor, Eric Garcia, was excellent! I could not be happier with this advisor. Eric saved me a lot of money from fixing my vehicle issue elsewhere and had me in and out of the service de More

by SEM1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Garcia, Service Advisor
Mar 10, 2025 -

Lexus of North Miami responded

We're delighted to hear that Eric Garcia provided such outstanding service at Lexus of North Miami! It's fantastic that he was able to address your vehicle issues so efficiently and even take care of a factory recall. Thank you for sharing this wonderful feedback, and we look forward to serving you again in the future!

March 09, 2025

Muy satisfecha del servicio recibido y el trato humano, Un lugar muy relajado limpio tranquilo donde sientes la confianza qué estas en lugar de calidad y garantía . Excelentes trabajadores en especial el More

by rosyrosy08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
Mar 10, 2025 -

Lexus of North Miami responded

Rosy, nos alegra saber que tuvo una experiencia tan positiva en Lexus of North Miami. Gracias por destacar el servicio de Ronnie y por recomendarnos al 100%. Esperamos verle pronto!

March 09, 2025

Bobby is always the best knows what I need for my car, never have a problem with it. Wanted the best deal is in South Florida. More

by VELEZ5401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Lexus of North Miami responded

We're delighted to hear that Bobby consistently provides you with excellent service at Lexus of North Miami. It's great knowing you're satisfied and getting the best deals in South Florida!

March 08, 2025

It was a very courteous service person. Mr. Rahmani always takes good care of me and my car. More

by juancampanella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Lexus of North Miami responded

Here at Lexus of North Miami, we are always thankful for positive feedback from our customers. Thank you for sharing this praise for Bobby, Juan!

March 08, 2025

Our experience with the service was absolutely great! Outstanding Dealer and service! We were very glad to choose them and not the New York location. In North Miami we are always treated warmly and with More

by ANNIEAGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Semon Mor
Mar 10, 2025 -

Lexus of North Miami responded

We're delighted to hear that you had such a positive experience with us at Lexus of North Miami! Thank you for your kind words and recommendation. We look forward to continuing to provide excellent service in the future!

March 07, 2025

This is my 12th purchase from Lexus of North Miami, and that is the best indicator of my satisfaction. More

by AFURTH1
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Lexus of North Miami responded

Thank you for your continued loyalty to Lexus of North Miami! We're delighted to know that you've had such satisfying experiences with us. Looking forward to serving you again in the future!

March 07, 2025

Most lately I purchased 2 used cars there. Are the salesmen doing their job? Yes they are doing well, but not that well for the customer. So I bough 2 cars, each time got tricked. I still go t More

by elusro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Verneuil
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

The wait time is ridiculous, the customer service sucks very unprofessional people no one knows anything!!!! More

by mrsqueta27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benny
Mar 10, 2025 -

Lexus of North Miami responded

It's disappointing to hear about your experience with our wait times and customer service. We strive for professionalism and efficiency, so this feedback is concerning. I'd like to discuss this with you directly and see how we can improve for the future. Would you please reach out when you have a moment? Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

March 07, 2025

The service department ran on time, I was seen at the scheduled time. The Eric gave an accurate estimate of how long the repair would take. The problem was correctly diagnosed and repaired. Nice job t More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Mar 10, 2025 -

Lexus of North Miami responded

Bill, we're delighted to hear that our service department at Lexus of North Miami met your expectations and provided timely and accurate assistance. Thank you for sharing your experience with us!

March 07, 2025

Bobby is best service adviser he is so helpful and he do the best job all the time .Thank you Bobby More

by h.goltapeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Lexus of North Miami responded

Thank you for sharing your kind words about Bobby! We are grateful to have you as a Lexus of North Miami customer.

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