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Lexus of North Miami - Service Center

North Miami, FL

4.5
935 Reviews

935 Reviews of Lexus of North Miami - Service Center

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February 26, 2025

convenient, the appointment time was respected, great service, in and out, very simple process, painless More

by Andrea.Steinacker
Service Time
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Lexus of North Miami responded

Andrea, we're delighted to hear that your experience at Lexus of North Miami was convenient and seamless. Thank you for sharing this positive feedback!

February 26, 2025

Salesman was very good. Dealership was very nice. Only complaint is the cleanliness of the car when I picked it up. A return trip was necessary. More

by Davendiane2
Recommend Dealer
Yes
Employees Worked With
Lev Bargraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback. We're glad to hear that our salesman and dealership made a positive impression at Lexus of North Miami. We apologize for the inconvenience with the car's cleanliness and appreciate your understanding in giving us another chance to make it right!

February 24, 2025

Very efficient and professional. Eric gave me good advice and was very nice. I’m very happy More

by stellavolosin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 24, 2025 -

Lexus of North Miami responded

Thanks for the stellar review of Eric and our team here at Lexus of North Miami! We'll be sure to pass along your kind words!

February 24, 2025

Beautiful dealer and great customer service. Worked with Jayson in the service department and had an exceptional experience. He’s friendly, knowledgeable and goes above and beyond. Would highly More

by CSMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayson Gamble
Feb 25, 2025 -

Lexus of North Miami responded

Thank you for the glowing review! We're delighted to hear that Jayson provided exceptional service at Lexus of North Miami. We appreciate your recommendation and look forward to serving you again in the future!

February 24, 2025

I am extremely satisfied with the service I receive at Lexus and want to extend a special thank you to Bobby for his outstanding professionalism. He consistently offers personalized solutions that take my More

by Inna Bederman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Lexus of North Miami responded

Inna, thank you for sharing such a great review! We're delighted to hear that Bobby has provided exceptional service at Lexus of North Miami. Your feedback is very appreciated and will be shared with the team!

February 24, 2025

The visit went well as the wait was not as long as initially expected. However, their was a nail in my tire that the dealership indicated that they would have removed but the nail was still there afte More

by Fearingmicheal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience. It's disappointing to hear about the oversight with the nail in your tire and that our car wash didn't meet expectations. We strive for thorough service, so I apologize for any inconvenience caused during your visit. Please feel free to reach out if you'd like us to address this further or have any other concerns. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

February 24, 2025

Great service Bobby is the best service advisor and fast service. Great customer service and the facility is always clean. More

by sharonroby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amauri Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Lexus of North Miami responded

Sharon, we're delighted to hear that Bobby and the team at Lexus of North Miami provided you with excellent service. Thank you for highlighting our clean facility and great customer care!

February 23, 2025

Eric is very attentive and always right on time. . exceplent service , thats all I have to say More

by deejaylastimosa89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : eric
Feb 24, 2025 -

Lexus of North Miami responded

Thank you for stopping by to leave Lexus of North Miami a wonderful review! Eric will appreciate your shout-out.

February 23, 2025

Excellent check in. Mr. Rahmani (Bobby) goes beyond call of duty to provide help and suggestions Superb handling of service requested. Excellent car wash😃 More

by juan33267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Smigiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Lexus of North Miami responded

Juan, we're delighted to hear that Bobby provided exceptional service during your visit at Lexus of North Miami! It's great to know you appreciated the check-in process and car wash as well. Thank you for sharing this feedback with us!

February 23, 2025

Great service Great representative Bobby Good prompt service As always Quick in and out Lexus is tge best More

by intertekline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Lexus of North Miami responded

Thank you for the fantastic feedback! We're delighted to hear that Bobby and our team at Lexus of North Miami provided prompt service. We appreciate your support and look forward to serving you again soon!

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