Cesar Alcala

Overall my experience at the dealership was great, this was my first time ever making a big purchase so I was completely clueless and nervous but everyone was very nice and took their time explaining the e was my first time ever making a big purchase so I was completely clueless and nervous but everyone was very nice and took their time explaining the entire process. My first car was a gift from my mom when I was 16 and at the age of 28 my baby finally gave up on me so it was time. I’m happy I chose Lexus of North Miami. I also didn’t have great credit and they worked hard to make sure I got the best deal possible. More

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Everyone was extremely helpful throughout the entire process. I would absolutely recommend this dealership to a friend or family. process. I would absolutely recommend this dealership to a friend or family. More

by isabella.pinaa Verified Customer Verified Customer

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Estoy agradecida con la lexus y con mi vendedor estrella Cesar Cala con quien he mantenido durante muchos años la relación con lexus para adquirir mis carros. Muy profesional y empático. Gracias. Cesar Cala con quien he mantenido durante muchos años la relación con lexus para adquirir mis carros. Muy profesional y empático. Gracias. More

by ritza55 Verified Customer Verified Customer

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What an amazing experience! Cesar A. Our salesperson was extremely professional and knowledgeable. He made the car buying experience seem less and very enjoyable. He was patient Cesar A. Our salesperson was extremely professional and knowledgeable. He made the car buying experience seem less and very enjoyable. He was patient and understood our needs and found the best deal for my family and I! A+ to the whole crew at Lexus north Miami. We super excited about our new TX350. Shout out to Anthony in finance for taking great care of us as well! More

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Mr. Cesar Alcala was very professional, knowledgeable and attentive to my needs in the car I wanted. I have lease many cars from Lexus and never had a sales person so nice like Mr. Alcala. My sister recommen attentive to my needs in the car I wanted. I have lease many cars from Lexus and never had a sales person so nice like Mr. Alcala. My sister recommended him to me and I will do the same, recommend him always! More

by dmsjessi Verified Customer Verified Customer

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It gives you confidence since the first time you get in contact with them. Just perfect contact with them. Just perfect More

by yeilysbp Verified Customer Verified Customer

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excellent service very professional the sales person took the time to explain everything they fix on the car and all maintenance the time to explain everything they fix on the car and all maintenance More

by ANNA.BRAVO Verified Customer Verified Customer

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Excellent service—attentive to customer needs. Satisfaction guaranteed; it exceeds all expectations. The quality lives up to the brand they represent, and you feel like part of the Lexus family. Satisfaction guaranteed; it exceeds all expectations. The quality lives up to the brand they represent, and you feel like part of the Lexus family. More

by norberto perez Verified Customer Verified Customer

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Quiero destacar la excelente atención y el alto nivel de profesionalismo brindado por César Alcalá . Desde el primer contacto, demostró un trato respetuoso, transparente y enfocado en entender mis necesidad profesionalismo brindado por César Alcalá . Desde el primer contacto, demostró un trato respetuoso, transparente y enfocado en entender mis necesidades. Su conocimiento sobre los vehículos es sólido, lo que genera confianza y facilita la toma de decisiones. El proceso de compra fue organizado, sin presiones innecesarias y con total claridad en cada paso. Además, se tomó el tiempo de explicar detalles importantes, opciones disponibles y resolver todas mis dudas de manera paciente. Sin duda, es un servicio que refleja compromiso con la calidad y la satisfacción del cliente. Recomiendo ampliamente su atención a cualquier persona que esté considerando adquirir un vehículo Lexus. More

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Excellent price and good attention, they know how to trate customer I appreciate goo d trate customer I appreciate goo d More

by ismael6319 Verified Customer Verified Customer

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