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Lexus of North Miami - Service Center

North Miami, FL

4.5
1,152 Reviews

1,152 Reviews of Lexus of North Miami - Service Center

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April 09, 2025

Excellent customer service, fast service did not have to wait. No compliant about my services More

by KARY_46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Apr 09, 2025 -

Lexus of North Miami responded

Kary, thanks for the awesome review of Lexus of North Miami!

April 08, 2025

Mr Babak Rahmani was superb in professionalism, unequivocal in courtesy and care! For sure he is a great asset to lexus company and a blessing for us a client! Thanks Mr Rahamani! More

by BUILDINGEXPRESSCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Lexus of North Miami responded

We're delighted to hear about your positive experience with Babak at Lexus of North Miami! It's wonderful to know he provided such professional and courteous service. Thank you for choosing us, and we look forward to serving you again in the future!

April 07, 2025

I am grateful that Lexus provides loaners when servicing our cars. The Loaner dept however needs better organization .Either it is understaffed, or the staff are not motivated to do their job description. T More

by GFWCESTMOI
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback with us. We're glad to hear that the loaner service is appreciated, but we're sorry about any inconvenience caused by staffing issues at Lexus of North Miami. Your comments have been noted and will be addressed to improve our services moving forward. We appreciate your patience and understanding!

April 07, 2025

You’re acting like starving sharks dishonest people I won’t never buy anything from Lexus ever again More

by navahwolff
Recommend Dealer
No
Employees Worked With
Harry Faitelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Cabrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Lexus of North Miami responded

We pride ourselves on our professional service, and I'm very sorry that you didn't have a better experience. I'd like the opportunity to learn the details of what happened here and how we can improve. If you're interested, would you please reach out at your convenience? Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

April 07, 2025

Service and repair and cashiers were great. Car was cleaned as well. Didn't wait long More

by gibbsfau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Lexus of North Miami responded

Thanks for the 5-star review, Gibbsfau. We hope to see you again at Lexus of North Miami!

April 07, 2025

I have nothing but rave reviews! I must admit, however, I had one unfortunate experience years ago! Since that time, “Semon and Luis,” whom both have been my advisors, are the best More

by DETHDN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Semon
Apr 08, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us! We're delighted to hear that Semon and Luis have consistently provided exceptional service at Lexus of North Miami. It's great to know our team has made each visit smooth and enjoyable for you. We appreciate your continued trust in us!

April 06, 2025

Lexus of North Miami has been selling us cars for many years. We have always received outstanding service and sales. More

by Saweisberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yairon H Napoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Lexus of North Miami responded

Saweisberg, thank you for your continued trust in Lexus of North Miami! We're delighted to hear that our service and sales have consistently met your expectations. We are looking forward to serving you in the future!

April 05, 2025

Bobby is always stellar, welcoming, patient & willing to answer questions I have. Takes excellent care of me every time More

by lauralpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Lexus of North Miami responded

It's wonderful to hear that Bobby consistently provides stellar service at Lexus of North Miami. We're glad you feel well taken care of, and we appreciate your kind words!

April 05, 2025

Always I receive a good services, they take care any questions that I have . I highly recommend this dealership More

by monica_sand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Lexus of North Miami responded

We're delighted to hear that you've consistently received great service at Lexus of North Miami, Monica! Thank you for recommending us, and we're always here to assist with any questions you may have.

April 05, 2025

Everything went well , car was serviced accordingly as I went inside for a coffee at the coffee shop More

by elusro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Apr 07, 2025 -

Lexus of North Miami responded

Thanks so much for your review. We look forward to your next visit to Lexus of North Miami!

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