Lexus of North Miami - Service Center

Always a great experience at Lexus of North Miami. Alfred is always a pleasure to work with — professional, helpful, and consistent. This time, Luis took care of my service and he was amazing! Friendl Alfred is always a pleasure to work with — professional, helpful, and consistent. This time, Luis took care of my service and he was amazing! Friendly, thorough, and made sure everything was done right. Highly recommend both of them. More

Excellent service overall, but very expensive in labor for what amounted to fluid and filter changes. for what amounted to fluid and filter changes. More

Service was very good. Bobby was really Great on all levels, very pleasant, knowledgeable and helpful . Bobby was really Great on all levels, very pleasant, knowledgeable and helpful . More

Good service all the time from all the employees never had a bad experience Frank Vidal the best had a bad experience Frank Vidal the best More

After being a loyal customer of this dealership for 23 years—and having purchased 9 different RX300 and RX350 vehicles—I’m most likely done with this store, though not with the Lexus brand itself. This years—and having purchased 9 different RX300 and RX350 vehicles—I’m most likely done with this store, though not with the Lexus brand itself. This recent experience was extremely disappointing. I was promised an excellent deal, but what I ended up being offered was far from it—one of the weakest deals I’ve encountered. I’m not happy at all. In the past, I was used to receiving true white-glove service. This time, it wasn’t even close. There are too many things that went wrong to go into detail here. If it weren’t for the excellent service provided by Amauri Rosario, I would say without a doubt that I’m entirely done with this dealership. More

I was pleased with the quality of the maintenance, but very displeased with how the estimate was handled. I did not receive the final quote which I was promised I would before giving them the go ahead. T very displeased with how the estimate was handled. I did not receive the final quote which I was promised I would before giving them the go ahead. Turned out that the total cost for the maintenance/repairs was over twice with the initially quoted me because the updated quote did not include the discussed further repairs as I thought it did. I only found out two days later that the total repairs amount over twice the secondary quote. In the future, final quotations need to be put in writing before I can give the go ahead. More

Everything ended up OK except: No Car Wash and waiting too long! The car loaner was OK, but the improvements to the loaner were too much! The shifter was annoying and the electric door opening as well too long! The car loaner was OK, but the improvements to the loaner were too much! The shifter was annoying and the electric door opening as well More

Service was great. Waiting time was a bit too long . Service advisor was very thorough. Waiting time was a bit too long . Service advisor was very thorough. More

The Dealership provides excellent customer service. You receive a full explanation of the service and cost. You receive a full explanation of the service and cost. More

“I’m truly grateful to have Bobby Rahmani as my advisor. His guidance, professionalism, and genuine dedication have made a remarkable difference in my journey. He goes above and beyond. His guidance, professionalism, and genuine dedication have made a remarkable difference in my journey. He goes above and beyond. More