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Lexus of North Miami - Service Center

North Miami, FL

4.5
885 Reviews
Call Service Center (305) 372-1100

885 Reviews of Lexus of North Miami - Service Center

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April 20, 2025

I asked for a price quote to have my Lexus ES 350 painted and I am still waiting for a response. Very dissatisfied. I would like someone to call me to discuss what needs to be done Michael Flynn More

by MICHAELEFLYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Lexus of North Miami responded

Michael, I apologize for the delay in getting back to you regarding your price quote. We strive to provide timely responses and it's disappointing that we fell short here. I will reach out so we can discuss this further and address any concerns you have. Thank you, Hannah Navarro - Collision Center Manager - 786-528-3794

April 19, 2025

Excellent service, fast , easy comunicación they delivery very good service and easy to provide customer satisfaction More

by salmbetancourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amauri Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Lexus of North Miami responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Lexus of North Miami provided excellent service and made your experience smooth. We appreciate your support!

April 19, 2025

Very professional and attentive. Jonathan was very helpful.' My only criticism is that WiFi in the waiting area was SLOW!! More

by RUBENPOSSIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jonathan
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Apr 21, 2025 -

Lexus of North Miami responded

Thank you for the feedback! We're glad to hear Jonathan provided professional and attentive service at Lexus of North Miami. We appreciate your input on the WiFi, and we'll look into improving it for a better experience next time.

April 19, 2025

At lexus their you receive Excellence custom services. , staff Is very professional, helpful and efficient, More

by Y_WALTON53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Lexus of North Miami responded

Thank you for highlighting the excellent service and professionalism of our team at Lexus of North Miami. We appreciate your feedback!

April 19, 2025

Everyone was pleasant, helpful, courteous. My car was finished in a timely manner. Excellent job. More

by bevgordon5719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
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Apr 21, 2025 -

Lexus of North Miami responded

Thanks for stopping in for service and leaving us a five-star review!

April 18, 2025

all works smoothly dont change anything Thanks for choosing Lexus of North Miami, select a rating below to finish your review on DealerRater. More

by paul@sgws.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
paul monnin
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Apr 19, 2025 -

Lexus of North Miami responded

Thank you for the feedback! We're delighted to hear that everything went smoothly at Lexus of North Miami. We appreciate your support and look forward to serving you again in the future!

April 18, 2025

Ronald is amazing! Anything he recommends, he makes me feel i can trust him with my eyes closed. More

by NADYA.DAVIS001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Campos
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Apr 21, 2025 -

Lexus of North Miami responded

Nadya, thank you for trusting Ronald with your service needs at Lexus of North Miami! We appreciate your five-star review.

April 17, 2025

Excellent 50,000 mile check-up service. service agent wonderful and had the car in and out within 90 minutes. More

by PPBARASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

Lexus of North Miami responded

We're delighted to hear that your 50,000-mile check-up went smoothly at Lexus of North Miami! Our team strives for efficient and excellent service. Thank you for sharing your experience with us!

April 17, 2025

I have a excellent experience at the Lexus service, the advisor was very professional and explained the status of my car etc More

by JOSELUNA3128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

Lexus of North Miami responded

We're delighted to hear about your excellent experience with our service team at Lexus of North Miami. Our advisors strive to provide professional and clear communication, so it's great to know you felt well-informed. Thank you for choosing us!

April 17, 2025

Excellent 50,000 mile check-up. In and out in 1.5 hours. My customer service agent is a gem! More

by PPBARASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Lexus of North Miami responded

Thank you for stopping in for service and leaving Lexus of North Miami a five-star review! See you next time!

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