Lexus of North Miami - Service Center

The quality of service and repairs were top notch! Deena Porras, my customer service representative covered every detail with enthusiasm and courtesy. The repairs were completed in a timely manner. E Deena Porras, my customer service representative covered every detail with enthusiasm and courtesy. The repairs were completed in a timely manner. Every concern was addressed and handled appropriately. Thank you Deena, Michael and all the collision repair team! My car looks amazing! More

I went for in for a recall and a oil change and to get my tires rotated. Everything seemed to go great until I checked my tire pressure a few days after getting my tires rotated and I was stunned, because be tires rotated. Everything seemed to go great until I checked my tire pressure a few days after getting my tires rotated and I was stunned, because before I went I checked my pressure on my dash and it said that my 2 rear tires only had 29 psi in them and the front tires had 30 psi in them. So after a couple days after my $29.99 tires rotation the pressure was exactly the same pressure as it was before the visit to the dealership. So that tells me that they charged me for a tire rotation and didn't do it. Because if they did it should have 33psi in all 4 tires not 29 in the back and 30 in the front. I called the dealership and complained about it and they told me that they were going to investigate it and get back with me and they never did. When you go get a tire rotation they checked your pressure and if it is low they pump it up and rotate the tires but they failed and that's how I know that they didn't do it. Very disappointed 😞 More

It's sucks Lexus of north Miami go to Lexus Pembroke pines much much better you want get treated like a nobody or what car you drive pines much much better you want get treated like a nobody or what car you drive More

Great dealership from sales to service xxx XXX XXX. XXX xxx xxx XXX. XXX xxx XXX xxx xxx XXX. XXX xxx More

What a beautiful experience I've had with Lexus of North Miami. Ronald has been very helpful, knowledgeable, and pleasant to work with. I am so thrilled with my beautiful Burgandy 2025 ES 350. (My Dream Car Miami. Ronald has been very helpful, knowledgeable, and pleasant to work with. I am so thrilled with my beautiful Burgandy 2025 ES 350. (My Dream Car) I am still very thankful for Ronald being there every step of the way with my lease. Andrew was my sales guy and without him and his team my dream wouldn't be possible. Danielle was my finance manager for closing my lease deal and was very pleased with her help. Fernando was my insurance guy; he was very helpful. I honestly don't know where I'll be without you guys with the whole car situation. Thank you for all of you hard work and help. More

Bobby is a pro. Great client service. Grateful to work with him and the team Great client service. Grateful to work with him and the team More

Bobby is the best! I appreciate everything he and his service team do for me. Thank you! I appreciate everything he and his service team do for me. Thank you! More

Amazing dealership! ! From the day I purchased my car there to all the times I’ve gone in for service Simon always takes care of everything and I’m out of there within th ! From the day I purchased my car there to all the times I’ve gone in for service Simon always takes care of everything and I’m out of there within the hour. Everyone is so nice! More

It is a excellent dealer y the people are so friendly. i’m so happy with the service i’m so happy with the service More

I received exceptional service and very efficient in a timely manner. Thank you for such great care. timely manner. Thank you for such great care. More