Back

Lexus of North Miami - Service Center

North Miami, FL

4.5
985 Reviews

985 Reviews of Lexus of North Miami - Service Center

Sort by
June 02, 2025

Bobby consistently delivers first-class service. He communicates clearly and is easy to work with. Thank you! More

by arthur19
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Lexus of North Miami responded

Arthur, we're delighted to hear that Bobby provided you with first-class service at Lexus of North Miami. Thank you for the kind words!

June 01, 2025

Puntualidad en le reception de los Carros, pero necesitan mantener la historia de lo que se realiza a los carros y que hagan inspeccion a cada carro para mantener el record More

by reinacparram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Jun 04, 2025 -

Lexus of North Miami responded

Reina, gracias por compartir sus comentarios sobre Lexus of North Miami. Apreciamos su sugerencia y trabajaremos para mejorar nuestros procesos de mantenimiento e inspección. Esperamos verle pronto!

June 01, 2025

Excellent service and as usual Bobby was very kind and willing to listen to our request, More

by anacarsis
Service Time
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Lexus of North Miami responded

Thank you for stopping by to leave Lexus of North Miami a wonderful review!

June 01, 2025

it was Excellent customer service and Christian Ruiz was very pleasant explaining the service that needed to be done it is a pleasure coming to a place were everyone is very nice More

by MARIAGIGANTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i did not work with any of sales dep. or finance dep and Administration depor management dept
Jun 02, 2025 -

Lexus of North Miami responded

Thank you for the wonderful feedback, Maria! We're delighted to hear that Christian and our team at Lexus of North Miami provided excellent service. We look forward to welcoming you back in the future!

May 31, 2025

Very good service. Service was done in a timely manner. O nly issue my mats were not washed during the car wash and big smudges left on windows. More

by nesd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
solely
Jun 02, 2025 -

Lexus of North Miami responded

Thank you for your feedback! We're glad to hear that the service was timely at Lexus of North Miami, but we apologize for any oversight with the car wash. We'll address this with our team to ensure a better experience next time.

May 31, 2025

Nice and clean, the service guys are great they check everything to make sure it’s working properly. You don’t have to worry about nothing they will find and fix anything that’s wrong with your car More

by CORSETT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Vellon
Jun 02, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us! We're delighted to hear that our service team at Lexus of North Miami took great care in ensuring everything was working properly. We appreciate your trust and look forward to assisting you in the future!

May 31, 2025

I enjoyed the fast car service and the wonderful customer service. I intent to buy a Lexus car again this year. Thank you so much the wonderful experience that is to have a Lexus and the maintenance of it. More

by TOWERS_MARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald, Brittany Stillwell
Jun 02, 2025 -

Lexus of North Miami responded

Thank you for sharing your positive experience with us at Lexus of North Miami, Marie! We're delighted to hear that our team provided fast and wonderful service. We look forward to assisting you again when you're ready for your next Lexus purchase!

May 31, 2025

They dont wash ur car after they service you but other then that they good More

by Roxsane_salazar94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Lexus of North Miami responded

Roxsane, thank you for leaving a review. We apologize for any oversight in washing your car, but we're glad to hear that the rest of your service experience was positive. If there's anything else we can do for you, please reach out. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

May 31, 2025

Great service was in and out rep let me know if all other pending maintenance More

by nat852323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Lexus of North Miami responded

Thank you for sharing your positive experience with Lexus of North Miami, Nat!

May 31, 2025

Service advisor had no business card and told me his phone number was on the invoice. The number on the invoice was the dealership, not his contact number. They left my cabin air filter on the seat More

by lsushner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaker Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Lexus of North Miami responded

I'm sorry to hear about your experience. It sounds like there was a lack of communication and professionalism during your visit, which is not what we strive for. I understand the inconvenience this has caused you and would like to help resolve it. Please feel free to reach out at your convenience so we can make things right. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

...
5
...