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Lexus of North Miami - Service Center

North Miami, FL

4.5
885 Reviews

885 Reviews of Lexus of North Miami - Service Center

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April 15, 2025

It is very hard to make an appointment on the website so I had to bring my car in and it took longer to do oil change More

by dpolmir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Lexus of North Miami responded

Thank you for your feedback. We're sorry to hear about the inconvenience with scheduling and will work on improving our online system at Lexus of North Miami. We appreciate your patience during the oil change!

April 14, 2025

Bobby Rahmani is very professional and very knowledgeable! I would recommend Mr.Rahmani to anyone without hesitation. More

by daisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Lexus of North Miami responded

We're delighted to hear that Bobby provided such professional and knowledgeable service at Lexus of North Miami! Thank you for recommending him, and we appreciate your support.

April 14, 2025

Excellently customer service. Baby, the advisor was very good in explaining and handling my quedtions More

by GMERIDA53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Lexus of North Miami responded

We're delighted to hear that Baby provided excellent service and addressed all your questions at Lexus of North Miami. Thank you for sharing this positive feedback!

April 14, 2025

Súper agradable siempre agradecido de Jonathan por su esfuerzo con sus clientes sinceridad ante mano y siempre muy cortés con todos agradecido de él y su equipo More

by ALAMO.JOSEPH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Lexus of North Miami responded

Alamo, gracias por compartir su experiencia positiva con Jonathan y el equipo de Lexus of North Miami. Nos alegra saber que su esfuerzo y cortesía hicieron una diferencia para usted. Esperamos verle pronto!

April 13, 2025

The email that is being used is the wrong email for your customer and I have said it 10 times do not email to us ever again we do not own a Lexus More

by HWEITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The idiot who put the wrong email
April 12, 2025

The service manager Ed saved the day for Lexus North Miami. My service advisor Bobby never returned any if the six messages I felt (all verified by Ed) Only choice left for me was to drive to the dea More

by MARCELOKOCHEN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marysabel Carrasco Prada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Lexus of North Miami responded

Marcelo, I'm sorry to hear about your experience with Bobby but glad Ed was able to step in and resolve the issue. We strive for respectful communication and appreciate you bringing this situation to our attention. If there's anything else you'd like to discuss, please feel free to reach out. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

April 11, 2025

The customer service is top tier! Every person I dealt with was pleasant. Especially Johnathan. More

by CSTEVENS421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan (Service Dept.)
Apr 11, 2025 -

Lexus of North Miami responded

We are glad to hear that our team has provided such pleasant service. Thanks for choosing Lexus of North Miami!

April 10, 2025

Lexus for service, and I was highly impressed with the professionalism and efficiency of their team. From the moment I arrived, the staff was courteous and attentive, ensuring a smooth check-in process. T More

by Allaelfont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of North Miami provided professional and efficient service. We appreciate your kind words and look forward to assisting you again in the future!

April 10, 2025

Great service and staff, I love going to Lexus North Miami every time not just for the cafecito but also for the people, thank you !!! More

by danny15081993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Apr 11, 2025 -

Lexus of North Miami responded

Danny, we're delighted to hear you enjoy both the service and cafecito at Lexus of North Miami! Thanks for being a part of our community. See you next time!

April 09, 2025

Excellent customer service, fast service did not have to wait. No compliant about my services More

by KARY_46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Apr 09, 2025 -

Lexus of North Miami responded

Kary, thanks for the awesome review of Lexus of North Miami!

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