Lexus of North Miami - Service Center

The staff are excellent, the facility is great, and the only thing bothering me is the quality of the car itself that deserves only one star. I have been driving an ES most of my life and own at least two only thing bothering me is the quality of the car itself that deserves only one star. I have been driving an ES most of my life and own at least two always at one time, but this Make is not what I would consider Lexus quality. More like a Hyundai. I have decided to write a report to Lexus about the inconvenience quality related problems that have been arising in this nearly brand new car. Very sad. More

Eric is great. So nice and gentle and warm. Will see him again next time I am there. So nice and gentle and warm. Will see him again next time I am there. More

I have lease and financed car from and the service there is great. They are very attentive. is great. They are very attentive. More

I went in on a Saturday after booking the appointment same day. I was having an issue with my hood not opening. I waited a total of 2.5 hours, which is quick considering it needed a diagnosis and slight same day. I was having an issue with my hood not opening. I waited a total of 2.5 hours, which is quick considering it needed a diagnosis and slight warranty work. To me, that was speedy and not bad. More

Exceptional service. ..great experience...expedited service...professional experience...took a sincere interest on my concerns...great location..Eric was amazing!! ..great experience...expedited service...professional experience...took a sincere interest on my concerns...great location..Eric was amazing!! More

Bobby always provide excellent service, always provide ongoing updated communication on the repairs. He is the best! ongoing updated communication on the repairs. He is the best! More

I haf the best experience getting my car fixed. Eric was AMAZING, he lend me a car and help me in every step with my insurance company, he was really the best guidance and everything was solved smo Eric was AMAZING, he lend me a car and help me in every step with my insurance company, he was really the best guidance and everything was solved smoothly. I am really glad I was in the best hands! More

The Sales team is great! Thank you Nelson Paulino. Excellent service and attention to my financial needs. Thank you Nelson Paulino. Excellent service and attention to my financial needs. More

Excellent Service and Sales Department. Luke in Sales and Benny in Service are excellent. It's always a good experience. Luke in Sales and Benny in Service are excellent. It's always a good experience. More

Excellent Customer Service! I have been coming to this dealership, and the service department since I bought the car in 2018. Jimmy the mechanic,( before he retired,) used to wo I have been coming to this dealership, and the service department since I bought the car in 2018. Jimmy the mechanic,( before he retired,) used to work on my car every time I went to the service department. Everyone are very nice and attentive. More