Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lexus of North Miami - Service Center

North Miami, FL

4.5
1,106 Reviews
Call Service Center (305) 372-1100

1,106 Reviews of Lexus of North Miami - Service Center

Sort by
July 14, 2025

Excellent service, communicated clearly with me and I found that they were extremely helpful with me. More

by nfa247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Amuah-Niamkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Lexus of North Miami responded

It is gratifying to know that you received excellent service and clear communication from our team. Thank you for choosing Lexus of North Miami and for sharing your support!

July 14, 2025

Very happy with Ed Rubenfeld every time we come in and he always takes great care of me and my car. I take my cars only to him and would highly recommend him More

by bigwheelcycles@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2025 -

Lexus of North Miami responded

It's fantastic to hear that Ed continues to earn your loyal business! Thank you for trusting Lexus of North Miami with your vehicles.

July 13, 2025

I was satisfied with the service of my vehicle, the agent was detailed ant helpful. I was informed promptly with the service was completed. Regards Yvonne More

by yvonnelizburns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Jul 14, 2025 -

Lexus of North Miami responded

We're happy to see that we delivered prompt and thorough service! Thank you for choosing Lexus of North Miami and for sharing your positive feedback about Yvonne.

July 13, 2025

Very professional and efficient staff. They explained the process clearly and got the job done quickly. Great dealership. More

by janet25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Lexus of North Miami responded

Thank you, Janet! We appreciate your business and we hope to work with you again at Lexus of North Miami.

July 13, 2025

Service department resolved my software issue in a timely manner while I enjoyed a complimentary capochino More

by ROSENBARBARA72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Semon
Report | Print
Jul 14, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience, Barbara! We are delighted to hear that our team resolved the issue in a timely manner and made your experience so pleasant. Thank you for choosing Lexus of North Miami!

July 13, 2025

They are doing better! ! Before all the service men were very biased and didn’t care to help a black woman. More

by Julie Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2025 -

Lexus of North Miami responded

This feedback means a lot to our team, Julie. Thank you for sharing it and for giving us another chance to assist you at Lexus of North Miami. Please let us know if there is anything else we can do for you.

July 12, 2025

Excellent Customer Service. Bobby, my advisor, is very knowledgeable and always willing to help and accommodate your needs More

by GMERIDA53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback about Bobby and the team! We appreciate your business and hope to welcome you back to Lexus of North Miami next time. Have a wonderful day!

July 12, 2025

Cold impersonal. No good morning no introduction just sales pitch for extras Worst service experience ever. More

by kel1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis- no other info. Never even introduced himself. Benny was the best!!!
Report | Print
Jul 15, 2025 -

Lexus of North Miami responded

We're sorry to hear about your recent experience. It sounds like we missed the mark on providing a warm and welcoming service, which is not what we strive for. We'd appreciate the opportunity to make it right, so please feel free to reach out at your convenience. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

July 12, 2025

Friendly informative helpful: svc shed. Low air(28) same tire: rotated and chked???🤨🙃 strong request informing clients of problems or review of current service More

by hagjrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Semon
Report | Print
Jul 15, 2025 -

Lexus of North Miami responded

Thank you for your feedback! We appreciate the kind words about our team and take note of your concerns regarding tire service. Ensuring clear communication with our clients is important to us, and we will work on improving this aspect. If there's anything else you'd like to discuss or if you have further questions, please feel free to reach out. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

July 11, 2025

Appreciate the coordination of loaner and the communication on progress of service. Everything went smoothly More

by STACEYCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
Report | Print
Jul 11, 2025 -

Lexus of North Miami responded

Stacey, thank you for sharing your fantastic feedback about our team and loaner fleet. We appreciate your business and we hope to see you again at Lexus of North Miami!

1
...
7
8
9
...
111