Lexus of North Miami - Service Center
North Miami, FL
948 Reviews of Lexus of North Miami - Service Center
Awesome, quick and friendly service This dealer is very efficient in meeting their customer's needs in the most timely and professional manner. Very friendly personnel and quick service. This dealer is very efficient in meeting their customer's needs in the most timely and professional manner. Very friendly personnel and quick service. Addressed and resolved all issues. Highly recommend this dealer to all Lexus owners. More
Service Came in for service, process was easy and fast. They also provided me with a free loaners. Great service, professional and helpful, thank you mauricio Came in for service, process was easy and fast. They also provided me with a free loaners. Great service, professional and helpful, thank you mauricio. More
Victor is the best Victor is there to help any time I need. Jut a phone call away. He always is honest and caring. I wouldn’t trust my car and repairs to anyone else Victor is there to help any time I need. Jut a phone call away. He always is honest and caring. I wouldn’t trust my car and repairs to anyone else More
Service Super easy getting car serviced. Would do it again. Took less time than expected. Gave me a loaner when discovered that additional work was needed on Super easy getting car serviced. Would do it again. Took less time than expected. Gave me a loaner when discovered that additional work was needed on car. More
Bobby is the best Service Adviser! He treats his customers like family. He makes car service a painless experience. I highly recommend Bobby for service. Service Adviser! He treats his customers like family. He makes car service a painless experience. I highly recommend Bobby for service. More
Good service, All around I went to have my car repaired after a car accident. The people that work at the collision department we're very professional and helpful. They did a I went to have my car repaired after a car accident. The people that work at the collision department we're very professional and helpful. They did a great job on the body shop. Very happy client More
Incompetent! I have never been to this dealership but I have never been to this dealership but they have incorrectly added my number to one of their customer profiles. I have had about 15 to 20 calls abou I have never been to this dealership but they have incorrectly added my number to one of their customer profiles. I have had about 15 to 20 calls about my "insurance claim and repair." I have repeatedly called and asked for them to remove my number and was treated poorly by what sounded like bad mannered teenage girls in customer service that could obviously care less. I blocked the number but annoyingly they are still able to leave voice messages. Last week I found the email of the general manager of this place and sent him a message. Never heard back. Of course, I didn't expect that I would, but I hoped he would put a stop to it all the nonsense. Imagine my surprise when I got a text message from them today asking me to review their service! Hopefully you will be treated better if you go there. Just make sure they get your phone number right! More
Simply the best! I came in for a service a few days ago and realized that I needed tires and brakes. My service rep was so knowledgeable about what tires I needed, wha I came in for a service a few days ago and realized that I needed tires and brakes. My service rep was so knowledgeable about what tires I needed, what not to go cheap on, and even gave me a coupon! Rodriguez is definitely a 5 star advisor! It’s hard to believe that he’s new. I’m so pleased that I actually look forward to coming back! More
Excellence Always prompt resppnse available to answer questions and guidance amenitirs food service clean bathrooms check in and out for loaners easy and reliabl Always prompt resppnse available to answer questions and guidance amenitirs food service clean bathrooms check in and out for loaners easy and reliable sales person efficient More
Service Excellebce & Exceptional Client Experience Truly great staff. I have purchased my last three cars from the dealership, because of that level of client experience and service excellence provided Truly great staff. I have purchased my last three cars from the dealership, because of that level of client experience and service excellence provided. Everyone is always courteous, helpful, and friendly. More