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Lexus of North Miami - Service Center

North Miami, FL

4.5
969 Reviews
Call Service Center (305) 372-1100

969 Reviews of Lexus of North Miami - Service Center

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May 04, 2025

Jonathan y todo el equipo de mantenimiento y reparacion son excelentes, amables, gentiles, profesionales, pero el nejor de todos es JONATHAN!!!! God Bless Jonsathan! More

by rosamagica626
Workmanship
Recommend Dealer
Yes
Employees Worked With
JONATHAN VELLON
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May 05, 2025 -

Lexus of North Miami responded

Gracias por compartir su experiencia positiva con Jonathan y el equipo de Lexus of North Miami, Rosa! Nos alegra saber que ha recibido un servicio excelente. Esperamos verle pronto nuevamente!

May 04, 2025

Great service expected based on all our experiences- Thanks for delivering great service to us More

by elisa.moncarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Lexus of North Miami responded

We are grateful to have earned your business, Elisa. Thanks for taking the time to leave us a review! - The Lexus of North Miami Team

May 03, 2025

Wonderful experience and Bobby is always fantastic. I always have excellent results and I would recommend Lexus very highly More

by KWO24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Bean
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Lexus of North Miami responded

Thank you for the glowing review! We're delighted to hear that Bobby and our team at Lexus of North Miami consistently provide excellent service. Your recommendation means a lot to us!

May 03, 2025

The service was professional, courteous, and efficient. Aמש was very kind and had a lot of patience in answering all my requests. More

by dov0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami! We're delighted to hear that our team provided professional and courteous service. We appreciate your feedback and look forward to serving you in the future!

May 03, 2025

Tardan mucho avisan solo por mensajes cuando el carro está listo y lo mejor es la atención directa More

by andrearichards070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhonatan
Report | Print
May 29, 2025 -

Lexus of North Miami responded

Hola Andrea! Apreciamos sus sugerencias constructivas para el servicio que ofrecemos en Lexus of North Miami. Gracias por sus comentarios! Los usaremos para mejorar nuestros tiempos de espera. - Ed Rubenfeld - Service Manager - 305-372-3747

May 03, 2025

Muy buena atencion y muy buen trato todo el personal muy amable quede muy complacida More

by KORTEGA64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Lexus of North Miami responded

Gracias por compartir este mensaje positivo con nuestro equipo de Lexus of North Miami! Nos alegra saber que le ofrecimos una excelente experiencia.

May 03, 2025

I brought my 2015 RX350 in for servicing on April 24th. My new service rep Jonathan Vellon was great!! The only suggestion I would give is to let customers (waiting on vehicles) know an approximate tim More

by srodgers1230
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Vellon
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May 05, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami! We're glad to hear Jonathan provided great service, and we appreciate your feedback on the wait time. It's wonderful that your Lexus RX 350 is running smoothly now—safe driving ahead!

May 03, 2025

My experience was very bad with Ronald campos he was talking to me like I was begging him to fixed my car since 2019 I had the Gx460 I never feel so disappointed like that More

by marielaplante19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Lexus of North Miami responded

I'm sorry to hear about your disappointing experience. We strive for respectful and attentive service, so it's concerning to learn that this wasn't the case during your visit. Please reach out at your convenience so we can address this matter directly with you. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

April 30, 2025

The live up and exceed the Lexus experience thank you for a great upgrading process More

by avwira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Lexus of North Miami responded

Thank you for sharing! We appreciate your business here at Lexus of North Miami.

April 30, 2025

I worked with Jonathan in the service department. He was very professional and friendly. He arranged for a loaner while the work was being done. More

by d.c.rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
May 01, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with Jonathan and the team at Lexus of North Miami! We're glad to hear that everything went smoothly, including arranging a loaner. We appreciate your feedback and look forward to serving you again in the future!

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