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Lexus of North Miami - Service Center

North Miami, FL

4.5
1,152 Reviews
Call Service Center (305) 372-1100

1,152 Reviews of Lexus of North Miami - Service Center

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July 28, 2025

The attention i received was far and beyond recommended a few friends to defiantly. And see for there selves. Thank-you for your services. More

by saritoramos1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2025 -

Lexus of North Miami responded

We are grateful for your thoughtful review and for sharing your high recommendation of Lexus of North Miami with others! We hope you won't hesitate to let us know if we can help you again in the future.

July 28, 2025

This place is awesome! Everyone is super nice and they make sure you’re taking care of. Not only that but they have a beautiful spa and gym. What more do we want while wait More

by mbaez0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2025 -

Lexus of North Miami responded

Thank you for your thoughtful review! We are so glad that you appreciated our team and enjoyed our amenities. We hope you will visit us again soon at Lexus of North Miami! Take care.

July 28, 2025

Professional and attentive to detail. Pleasant environment to wait. Appreciate having a loner car while my car is being serviced More

by SSKOPIT
Recommend Dealer
Yes
Employees Worked With
Bobby
Report | Print
Jul 29, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback about our professional and attentive service team! We're glad you appreciated the loaner vehicle and the comfortable environment here at Lexus of North Miami. We truly value your business! See you next time!

July 25, 2025

The service was exceptional, they were professional and courteous. Top class service to the max. More

by MARCIAH127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Report | Print
Jul 25, 2025 -

Lexus of North Miami responded

Thanks so much. We look forward to your next visit to Lexus of North Miami!

July 25, 2025

It is always a pleasure working and servicing with Bobby, The process is smooth from begginign to end. Excellent Customer serivce More

by JLAOUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

Lexus of North Miami responded

We're delighted to hear of another seamless experience with Bobby! It's always a pleasure to help you at Lexus of North Miami. See you again next time!

July 25, 2025

$1800+ TO REPLACE A HEADLIGHT IS INSANE. THIS HEADLIGHT WAS ONLY 2 YEARS OLD. WHEN I LEFT 6 MESSAGES FOR SERVICE MANAGE HE DIDN'T RETURN CALLS. THIS MAKE ME WONDER SHOULD I EVER BUY ANOTHE L More

by LORENZOD3046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Lexus of North Miami responded

We understand your concerns, and we apologize for the hassle you faced getting in touch with our team at Lexus of North Miami. We truly value your feedback and will be sure it gets to the appropriate people. If there's anything further we can do for you, please feel free to reach out. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

July 24, 2025

Bobby is a great supervisor to work with. Waiting area is very good also with good coffee, More

by eniserkel
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, The tech guy was great help as well.
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Jul 24, 2025 -

Lexus of North Miami responded

We're so glad you enjoyed working with Bobby at Lexus of North Miami. Thanks for the kind words about our service and facility!

July 24, 2025

My car was delivered to me - which I really appreciated. the whole experience at Lexus of North Miami was a positive one! More

by ktjmail
Recommend Dealer
Yes
Employees Worked With
Alfred Utset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amauri Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2025 -

Lexus of North Miami responded

We’re excited to hear that the delivery went smoothly! Thank you for choosing Lexus of North Miami and for sharing your support. See you next time!

July 24, 2025

Román was very polite and friendly and explained to me what was going to be service in the car and the time estimated . Next time I will look for Roman again The car runs very smooth Great place to s More

by rzmiriam
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

Lexus of North Miami responded

We're glad Roman provided such a clear and friendly experience at Lexus of North Miami. Thank you for choosing us!

July 23, 2025

I felt they were trying to "sell me something" all the time I spent there. More

by alvaro5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Lexus of North Miami responded

I'm sorry that you were left with a negative impression. We never intend to cause discomfort or mislead our customers, and we'll be sure to take note of this feedback moving forward. Please reach out if I can further assist you. Best, Brittany Stillwell - Customer Relations Manager - 786-528-3788

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