Lexus of Omaha

Can't go wrong with this dealer always friendly great help and feed back sales person Mahdi was a great help enjoyed doing business with him felt comfortable communicating was there cant go wrong here af help and feed back sales person Mahdi was a great help enjoyed doing business with him felt comfortable communicating was there cant go wrong here after all its a Lexas Dealer More

Troy,John and Rian are great to work with. I am very happy to be part of the Lexus family again. I am very happy to be part of the Lexus family again. More

Suzu Was professional efficient and friendly. Great service, In-N-Out, and I appreciated the loaner. Great service, In-N-Out, and I appreciated the loaner. More

Service matches their product which we’ve always trusted. We were offered a new tire product from a reputable source and “went with it”. It didn’t live up to the standards of the finer features of high end We were offered a new tire product from a reputable source and “went with it”. It didn’t live up to the standards of the finer features of high end Lexus equipment we’ve enjoyed. The bottom line then was what to do about it? No questions asked we got replacements thanks to the dealership and the mfg on day one of the reported concern which benefits all of us long term. Four entities came together, our service contact, service mgr., the equipment mfg. and we the consumer. I, as the consumer, saw immediate satisfaction in the performance of the change in performance which although may seem minute it met the performance qualities of the vehicle we’ve enjoyed over the past four years. KUDOS to the LEXUS team. 🙂 More

Service is always excellent! Cory is a pleasure to work with. Excellent communication from start to finish. Cory is a pleasure to work with. Excellent communication from start to finish. More

Best experience ever , highly recommended, great prices for new RX and great prices for my trade in , sales person Mr. Mehdi so professional and so helpful, highly recommended. The best place for Lexus buy for new RX and great prices for my trade in , sales person Mr. Mehdi so professional and so helpful, highly recommended. The best place for Lexus buying guaranty…. More

They were very polite, helpful and friendly. The waiting area is very clean and comfortable. Service was fast and results excellent. The waiting area is very clean and comfortable. Service was fast and results excellent. More

Took care of my issue promptly. Very satisfied. Did not have an appointment, but they got me right in. Very satisfied. Did not have an appointment, but they got me right in. More

2/28/2022 The worst car buying experience of my life! Trying to purchase a vehicle from Lexus of Omaha was a 9 day long run-around ! The car advertised was not ready to be sold, it had not been detailed Trying to purchase a vehicle from Lexus of Omaha was a 9 day long run-around ! The car advertised was not ready to be sold, it had not been detailed or had any service work done to it, but we wanted to see it anyway. The current car market being the way it is, you must act early if you find a car you like, so we were aware of the situation before seeing the car. We decided to purchase the car with 2 repairs to the paint that needed to be made and we paid them to tint the windows. We financed the repairs in with our loan and paid cash for the tinting. I wrote them a very large down payment check! 7 days after our purchase, we received a call from the sales manager. He said "the two areas have been repaired". He told me the "rust was gone" (we paid them to remove two small rust spots and finish with paint). Our salesperson sent me photos so I would know what the areas looked like. I HIT the roof when I saw the same spot on the rear quarter panel that was there 7 days before. The spot on the trunk was repaired though. SO...I told them I wanted it fixed correctly and then I would take delivery of the vehicle! TWO MORE DAYS GO BY and we were told the car was finished and we could come and pick it up. Our salesperson sent me more pictures and even did a facetime so I could see that they were repaired. We arrived at the dealership, finally made our way to the car, get in it to start it and IT WOULD NOT START! I COULD NOT BELIEVE THIS WAS ALL HAPPENING WHEN I HAD BEEN INFORMED ( the day before)THAT BEFORE WE GOT THERE, AS PART OF THE SERVICE ON THE VEHICLE, THEY HAD PUT A "NEW BATTERY IN THE CAR" (it is not the battery!). I looked at the window tinting job and there are bubbles in three different windows. We were given a myriad of excuses, but I had already had my gut full! They took the car back to the service area where I was informed by my partner that the car failed to start again when they shut it of and tried to restart it! I informed them at that time I did not want their car! This all happened on a Saturday. The following Monday, I went to a different dealer and purchased a wonderful car! ZERO PROBLEMS WITH this next dealer! A completely different experience! READ THE REVIEWS PEOPLE! REVIEWS DON'T LIE! Lexus of Omaha has several bad reviews I did not heed!!!!! If you buy a car from them, you have A 7 DAY BUY BACK GUARANTEE, USE IT IF YOU NEED TO!!!I want to make it CLEAR that I, in no way, blame our salesperson! These "calls"/ oversights were made by someone else! I am not sure if Lexus of Omaha salespeople work off of a commission or not, but if they do, they need to compensate this young lady for costing her this sale! SHE DID HER JOB! More

Everything handled promptly and friendly and on schedule. I would highly recommend Cory Mausbach for all your service needs I would highly recommend Cory Mausbach for all your service needs More