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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,764 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,764 reviews

December 10, 2021

It is a very nice place. The people I met were very friendly. I was helped as soon as I entered the dealer. The salesman Steve and the finance manager were very nice. It was a great experience. Thank y More

by GERTHRUDE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Majerovicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Lexus of Pembroke Pines responded

It's lovely to hear how happy you are with your Lexus of Pembroke Pines experience, Gerthrude! We're proud to provide outstanding service with a smile, and Steve and the entire team look forward to our next chance to work together!

December 10, 2021

I find the location very convenient to me. I have used Melissa Ho on my two visits and and she has exceeded my expectations each time. As a former service advisor for over 30 years I know how difficult a More

by msmith1811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Dec 13, 2021 -

Lexus of Pembroke Pines responded

This review means so much coming from someone with your level of expertise! Thank you tremendously for giving Melissa a shoutout, and the Lexus of Pembroke Pines team looks very forward to exceeding your expectations next time you stop by!

December 10, 2021

Professional service! Service agent was very helpful and went beyond my expectations. I will use his support again for sure. More

by pauloerferraz54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2021 -

Lexus of Pembroke Pines responded

It's fantastic to hear we're meeting and exceeding your expectations, Paulo! We're honored that you plan to return to Lexus of Pembroke Pines again for future services, and we look forward to when that time arrives!

December 10, 2021

The sales person was very patient and was very helpful. The finance manager got me a deal I couldn’t refuse. More

by YOIRAF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Lexus of Pembroke Pines responded

We're so pleased to hear that our team's above and beyond care and patience made your visit so positive! Thank you for sharing positive feedback about the Lexus of Pembroke Pines team, and we hope you're enjoying your new ride!

December 10, 2021

Rodney Fuller (My Service Advisor) was very professional and helpful! Great Service! I did not had to wait. More

by damarisbosch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Fuller was my service advisor
Dec 10, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review Lexus of Pembroke Pines. We're thankful to have you as a customer. Rodney will certainly be thrilled to see your kind words!

December 10, 2021

Lexus of Pembroke Pines is literally the best. Fast service and very helpful. Definitely recommend. More

by Diamond R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Lexus of Pembroke Pines responded

Your recommendation means a lot to us! Thank you for choosing Lexus of Pembroke Pines and for stopping by to leave a five-star review. Safe travels until we see you next!

December 10, 2021

My Second Lexus and I’m loving it! Agent was very professional and served us well. More

by NNETTE3950
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Lexus of Pembroke Pines responded

We are so happy to hear that you're loving your second Lexus and that our team was professional! Thanks, from all of us at Lexus of Pembroke Pines.

December 10, 2021

Efrain was very professional and very patient. He listen well tour needs and what we want it. I have never met a salesman like him he is an excellent personnel to your company. More

by MELISSAMRBL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Lexus of Pembroke Pines responded

Efrain truly is one of a kind, and we're so pleased to hear how much his attentive and professional care meant to you. We're grateful that you took the time to share some positive feedback about the Lexus of Pembroke Pines team, and we hope to see you again soon!

December 10, 2021

It has great service, they get the job done will recommend to others, thank you for all the services. More

by PETERGAY_CHRISTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Lexus of Pembroke Pines responded

We're delighted to hear that our thorough care will inspire you to recommend us to others! Many thanks for your genuine support for Lexus of Pembroke Pines, and we hope you'll stop by next time you need service!

December 09, 2021

Muy buena atención y muy buen trabajo, Gracias es un placer tener un carro tan Bello y tan bueno . More

by Yaqueline Portell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ayash
Dec 09, 2021 -

Lexus of Pembroke Pines responded

Gracias por compartir, Yaqueline, y felicidades por su nuevo carro! Nos alegra oír que el equipo de Lexus of Pembroke Pines pudiera ayudarle a encontrarlo. Que lo disfrute por muchos años adelante!

Dec 10, 2021 -

Yaqueline Portell responded

Gracias, al gran equipo q tienen pudieron lograr q saliera con mi carro.

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