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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
17,964 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 17,964 reviews

May 04, 2022

Amazing experience, very professional great atmosphere, from the sale to the financing, highly recommended! Very satisfied More

by YELINELLANES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alejandro, REINALDO ENRIQUE RIVERA RAMOS
May 04, 2022 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

May 04, 2022

Darren made this buying process seamless and his mannerism, professionalism was excellent, upfront honesty and he took real good care of us on both occasion. He give us excellent service and made us More

by Suzie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Lexus of Pembroke Pines responded

Thank you for the wonderful review! We're glad to see that Darren worked hard to ensure that you were well taken care of. We appreciate your feedback here at Lexus of Pembroke Pines, and we'll be here for you whenever you need us again next!

May 04, 2022

Had a great experience this past weekend purchasing a like new Lexus NX from Nick. He was very approachable and friendly from the start. He was personable and knowledgeable about the vehicle. He made me More

by elyse s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review, Elyse! We are so glad to hear that you had such a successful purchase experience working with Nick and the Lexus of Pembroke Pines team. Drive safely in your new Lexus NX, and enjoy it! We hope to see you back again down the road!

May 03, 2022

What a mess. .. This is definitively not a Lexus experience. In your arrival, you are not able to enter using the front door, you are greeted with a big sign "Plea More

by AGARKAUSKAS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jodi Robinson
May 05, 2022 -

Lexus of Pembroke Pines responded

I'm so sorry that you didn't have a better shopping experience. We want the best for our guests and I apologize that you didn't receive the attentive, informative service we pride ourselves on. I do appreciate you bringing these issues to my attention as it will allow us to improve. If there is anything that I can do to assist you, please call me directly. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

May 03, 2022

Scheduling the appointment was super easy, associates were very accommodating, great customer service and fast More

by marcela.gallego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres in the service department
May 03, 2022 -

Lexus of Pembroke Pines responded

Marcela - Thank you for sharing this feedback about your service experience at Lexus of Pembroke Pines! It means a lot to know that you're a satisfied customer.

May 03, 2022

Best place ever, they really care about the customer, excellent service, really quick and easy More

by Marlon E Tenias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Lexus of Pembroke Pines responded

Marlon, thank you for taking the time to share! We appreciate your support of the Lexus of Pembroke Pines team and hope to see you back again down the road!

May 03, 2022

I had a great experience. Everything was done quickly and there were no unexpected surpises. More

by ALVARO_ORDONEZ319
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gonzo Dussan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Lexus of Pembroke Pines responded

Thank you for the glowing review! We are so glad to hear that you had a successful experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

May 02, 2022

Its all about relationships. I bought my last Lexus from Steve three years ago and that made it an easy decision to come back to him. He is a real Pro. He is very professional More

by PAULKENNEDY.BOCA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us, Paul! We are thrilled to hear that you had such a successful purchase experience working with Steve and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

May 02, 2022

Thomas was Very attentive and informative, showed us a great inventory. . Matched what we wanted. Thomas Abraham is awesome! More

by MIMI.RODEIRO1228
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us. We are so glad to hear that you had such a successful experience working with Thomas! We appreciate your business and hope to see you back again at Lexus of Pembroke Pines!

May 02, 2022

Almost perfect Too a but too long to finalize the deal Lastly would have been great to have the delivery a little more comprehensive as it is our first Lexus More

by G_FLAKS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dozer Kocsis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
May 04, 2022 -

Lexus of Pembroke Pines responded

We appreciate your patience during your sale but apologize that it took longer than expected to finalize everything, and the delivery process fell short of our five-star standards. This feedback is appreciated and will help us improve moving forward. Thank you for your business, and we hope you enjoy your new Lexus!

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