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Lexus of Pembroke Pines
Pembroke Pines, FL
16,594 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 16,594 reviews
September 23, 2021
When I went for service I specifically asked for a car wash, when my car was ready, it was not washed at all. Even though they told me they always wash the car after service. Extremely disappointed. wash, when my car was ready, it was not washed at all. Even though they told me they always wash the car after service. Extremely disappointed. More
by AMERL006
Verified CustomerEmployees Worked With
N/A
September 23, 2021
Very professional staff and efficient. Sofia and Jack were the best to work with! Thank you for all your help! were the best to work with! Thank you for all your help! More
by taxpert75
September 23, 2021
Quick and easy service. The vehicle had a pending recall and they serviced the vehicle quickly. and they serviced the vehicle quickly. More
by oreo0111
Employees Worked With
September 23, 2021
I bought 5 cars in the last 8 years. This was the best experience I had. Very nice staff. I will be back soon to buy another car. experience I had. Very nice staff. I will be back soon to buy another car. More
by DERRICK.FLOYD
Employees Worked With
September 23, 2021
Always a pleasure bringing my car into Lexus of Pembroke Pines Service Center. Andre Rust, my advisor is always very attentive and addresses all of my concerns. Outstanding customer service and thank you Pines Service Center. Andre Rust, my advisor is always very attentive and addresses all of my concerns. Outstanding customer service and thank you for going above and beyond with my service needs. I will always be a loyal customer to Lexus of Pembroke Pines Service Center. Thank You guys for always delivering a quality experience. More
by JESSICARIVERA0
Employees Worked With
Andre Rust & Jose Camara
September 22, 2021
Dealership has changed since the pandemic. There’s a lot of turnover in the service area. Doesn’t seem to flow as good as in the past. Not as organized and managed as in previous years. There was a long wai of turnover in the service area. Doesn’t seem to flow as good as in the past. Not as organized and managed as in previous years. There was a long wait for my appointment and the service, which was very minor took way too long. Over 3 hours. I still love Lexus but closer attention to service area needs to be done. More
by OZZIEVALLEJO123
Employees Worked With
September 22, 2021
Everyone at this dealership was nice from beginning with our Salesperson to our Closer. Very helpful and informative! our Salesperson to our Closer. Very helpful and informative! More
by LINKALOMERIS
Employees Worked With
