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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,599 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,599 reviews

May 10, 2021

Excelente servicio recomendado 100% Marlon Amador el Excelente servicio recomendado 100% Marlon Amador el vendedor 5 estrellas fue lo mas valioso en nuestra experiencia Muy buenos precios y muy amable More

by Roberto Moega
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2021 -

Lexus of Pembroke Pines responded

Roberto - Gracias por compartir su experiencia. Nos da mucho gusto oír que Marlon le ayudó con su compra. Felicidades por su vehículo nuevo y esperamos volver a verle en Lexus of Pembroke Pines la próxima vez!

May 10, 2021

My service guy john steigle is the best. He takes care of you in service like you are part of his family. Top rate service More

by KILACAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigle
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May 10, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are thrilled to hear that you are so confident in John to get the job done. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

May 10, 2021

Thank you to Jeff Hernandez for always providing five star quality service. Jeff is friendly, knowledgeable and professional. Look no further contact Jeff. He will advise you accurately regarding your a More

by Doreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
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May 11, 2021 -

Lexus of Pembroke Pines responded

Doreen - "friendly, knowledgeable and professional" are all words we love to see. Thank you for the rave review of Jeff! We are grateful to have you as a Lexus of Pembroke Pines customer and look forward to our continued relationship.

May 11, 2021 -

Doreen responded

My pleasure! Thank you kindly.

May 10, 2021

The salesman Julio Arango was very professional with the service from the start, the place was very clean, I was impressed with the treatment i have More

by LP21122000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We are thrilled to hear that Julio went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

May 09, 2021

Great service done in a timely manner. I really enjoy Lexus of Pembroke pines for all my car needs and will always to tell my my family and friends about it. More

by juancarrillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2021 -

Lexus of Pembroke Pines responded

Thank you for the terrific review and for recommending Lexus of Pembroke Pines to your friends and family, Juan! We truly appreciate it. Drive safe and see you next time!

May 09, 2021

We were mostly happy with our salesman. However we wish we had looked at the car after it was clean before buying it as it had a lot stone chips in the paints on two worse places.Hood & drivers door. Now I More

by MARKGOLDSTEIN10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie King
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May 11, 2021 -

Lexus of Pembroke Pines responded

Mark - This is a disappointing review to read, and it certainly doesn't sound like the exceptional service we pride ourselves on here. I would be more than willing to speak with you directly about these concerns and see what we can do to make this right. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Lynn Gonzales - Customer Relations Manager - 954-945-8581

May 09, 2021

This is a great location to take my car Amazing customer This is a great location to take my car Amazing customer services , quick service and I got a Lexus loaner for free Absolutely recommend to everyo More

by MARAREALTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2021 -

Lexus of Pembroke Pines responded

Thank you for your confidence in Lexus of Pembroke Pines! Your recommendation means the world to us. We are pleased to hear about your positive service experience with us and we are grateful to have earned your business. Safe travels and have a fantastic day!

May 09, 2021

I had mentioned twice to Jeff when he said my vehicle was done about my door lights were done he said yes that is minor. When I came home nothing was changed. More

by ANITA_AI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffery Hernandez
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Jun 01, 2021 -

Lexus of Pembroke Pines responded

Anita, I am very sorry to hear that the issue with your door lights was not resolved. We expect more meticulous, communicative service from our team and I would like to make things right for you. Please consider giving me a call to discuss this further. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

May 09, 2021

The service department was great as always ! A special shout-out to , Isidro Garcia- I appreciate your friendly service and timely follow up!!!hank you More

by pwright2224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Gracia
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May 10, 2021 -

Lexus of Pembroke Pines responded

Thank you for your kind words and for trusting the team here at Lexus of Pembroke Pines with the care of your vehicle - we'll be sure to pass the kudos along to Isidro for his great work. Drive safe and see you next time!

May 09, 2021

The service is great and prompt. They were very accommodating to pick up my car at my work. The team is very courteous. I recommend the dealership. More

by SILVIABUNTING1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review, Silvia! We appreciate your business and are happy to hear that you are so confident in the Lexus of Pembroke Pines team to get the job done. Drive safely, and we hope to see you again down the road!

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