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Lexus of Pembroke Pines
Pembroke Pines, FL
17,036 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 17,036 reviews
June 25, 2021
Great service, the service agent was great help and fix the problem in no time. the problem in no time. More
by Nelson
Verified CustomerEmployees Worked With
June 25, 2021
I have owned many new cars and dealt with many sales I have owned many new cars and dealt with many sales people. This is my 4th Lexus, and the first time dealing with Lexus of Pembroke Pines. The bott I have owned many new cars and dealt with many sales people. This is my 4th Lexus, and the first time dealing with Lexus of Pembroke Pines. The bottom line is that Lexus is the best car made! Michele Alter is not just any sales person BUT a Real Professional, not to mention a Manager- Look no further, she is "The Best of the Best". Justin Dowling works for Michele and provides support and will also answer any questions you have about your new Lexus. Before you buy any car speak to Michele and you will see for yourself what I mean. If it can be done Michele will figure it out. Thank you Michele for a flawless transaction. More
by gentman51
June 25, 2021
Great customer service. Khalid kept me up date on my order order More
by DEBENHACK
Employees Worked With
June 25, 2021
Highly recommend this dealership! Gonzo was a great help, had a great attitude and made sure we knew everything we needed to know about the car. Best experience! had a great attitude and made sure we knew everything we needed to know about the car. Best experience! More
by Alexarod
Employees Worked With
June 25, 2021
Service writer had poor communication skills and worker diagnosed my car and made it worse then before. Not sure what he was checking for but the way my car came in is not the way it was return to me. Call diagnosed my car and made it worse then before. Not sure what he was checking for but the way my car came in is not the way it was return to me. Called service writer to report issue it’s been 2 days and he haven’t return my call yet. I was very dissatisfied with my visit More
by alan_dimanche
Employees Worked With
Jeffrey Hernandez
June 25, 2021
Everybody was so helpful and nice Tom was a big help as was frank was frank More
by LAKAHN123
Employees Worked With
June 25, 2021
Dealer was able to get my collision repair project into the shop quickly and repair was done promptly and delivered clean to me when promised. the shop quickly and repair was done promptly and delivered clean to me when promised. More
by PPANNIER
Employees Worked With
Wayne in collision repair
June 25, 2021
Went for an oil change. I was sold some tires. Looked at the receipt later to find no oil change had taken place. Perhaps there was a miscommunication. Went back one week later for the oil change. Auto assi the receipt later to find no oil change had taken place. Perhaps there was a miscommunication. Went back one week later for the oil change. Auto assigned advisor wasn’t in that day. I eventually spoke with someone about 30 mins after scheduled appointment time. Oil change completed 2 hours later. More
by cwilliams_06
Employees Worked With
Rodney
June 25, 2021
Was told 90 min max. Was 2 1/2 hours. 30 min of that wait time was waiting for my car to be pulled around after I was told it was done and gave paperwork to pick up area. time was waiting for my car to be pulled around after I was told it was done and gave paperwork to pick up area. More
by KRBANKER73
Employees Worked With
Unknown
