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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
17,026 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 17,026 reviews

June 23, 2021

I bought my first Lexus vehicle on June 8. My experience at dealership was excellent. I am very satisfied with my purchase and would hight recommend this dealership.. More

by PAULA_IACO_2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Hector
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
Jun 23, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Lexus of Pembroke Pines, and we hope that you continue to enjoy your newly purchased vehicle!

June 22, 2021

the seller Zee Hanif is very professional, very attentive and helped me at all times, the wait was not long and he is always available when I call him, he is a very good person and a very good seller More

by AKEMYA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Lexus of Pembroke Pines responded

Thank you for sharing so many kind words about Zee! We love to hear that he helped make your purchasing experience a success and we appreciate you trusting your business with Lexus of Pembroke Pines. Safe travels in your new car!

June 22, 2021

Excellent customer service, very professional and attentive to customers needs! More

by joesee55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isidro Garcia
Jun 22, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are thrilled that you had such a positive experience with our team and we hope to see you again at Lexus of Pembroke Pines.

June 22, 2021

The service was excellent specially the person that was helping me Mr : Isidro #1 costumer service I hope mor places had that kind of employee 👌 More

by KALIMAN7150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro # 1
Jun 23, 2021 -

Lexus of Pembroke Pines responded

Your glowing feedback about Isidro is greatly appreciated! Thank you for choosing Lexus of Pembroke Pines and for taking the time to share your experience. We hope to welcome you back for your future service needs!

Jun 23, 2021 -

KALIMAN7150 responded

Yes a will be back 👌👌👌👌

June 22, 2021

Isidro was my service writer and he made this service experience seamless. I had a complicated issue with a sensor but he was very understanding and accomplished during the entire process, and kept me up More

by MSMLOPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Garcia
Jun 23, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are thrilled to hear that you are so confident in Isidro to get the job done. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

June 22, 2021

Excellent service as usual. Always a pleasure coming in. Friendly team, no issues after service. I'll keep coming back. And these renaming words are just too make the quota. More

by dwight.random
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot,Recall
Jun 22, 2021 -

Lexus of Pembroke Pines responded

Dwight - Thank you for trusting Lexus of Pembroke Pines with your vehicle time and time again! We appreciate your positive feedback and look forward to our continued relationship.

June 22, 2021

My breaks wake up the neighbors, embarrass me at every stoplight, in every garage but the people at the dealer say everything is normal for the breaks to yell. I’ve taken it in multiple times because the More

by Mia Farrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I’ve seen two people already, Andre and someone else
Jul 09, 2021 -

Lexus of Pembroke Pines responded

Mia - I'm very sorry that you aren't satisfied with our service. We want our guests to feel confident behind the wheel and I would be glad to speak with you directly about our recommendations. If you're willing to have that conversation, please give me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

June 21, 2021

Melissa my service advisor is always looking out for the best service prices available. She is always keeping me informed about the status of my vehicle and personally goes out of her way to check on the ca More

by Paula.randazzo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Jun 21, 2021 -

Lexus of Pembroke Pines responded

Paula - We love that you can depend on Melissa to take excellent care of you and your vehicle. Thank you for supporting her by posting a great review! We are lucky to have you as a Lexus of Pembroke Pines customer.

June 21, 2021

Very friendly service from everyone involved and very satisfied with the car as well. I have had the same experience every time that I have gone. More

by OMAR.BAEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Lexus of Pembroke Pines responded

Thank you for the terrific review, Omar, and for being a valued Lexus of Pembroke Pines customer. We all sincerely appreciate your business and kind words! Drive safe and come back soon!

June 21, 2021

Bought 2 cars in one month from this dealership, out of state deals. Amed and team provided excellent customer service to make sure we found the exact car we were looking for at the price point we were co More

by fs824a
Recommend Dealer
Yes
Employees Worked With
Amed Rordiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Lexus of Pembroke Pines responded

Thank you for the fantastic review! We're excited to hear that you've had such successful buying experiences with us, and we appreciate you taking the time to share your feedback. Safe travels and see you again soon! - the Lexus of Pembroke Pines team

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