Lexus of Pembroke Pines

Very professional and happy with service provided My Very professional and happy with service provided My service advisor Jeremy was very helpful and advised everything that was going on with my car, Very professional and happy with service provided My service advisor Jeremy was very helpful and advised everything that was going on with my car, he provided a courtesy car I was very thankful for that More

Service is quick. Staff is very knowledgeable and friendly and a loaner is always offered if car maintenance is over a certain period of time. It’s always a pleasure working with Andre! friendly and a loaner is always offered if car maintenance is over a certain period of time. It’s always a pleasure working with Andre! More

Erik y Brandon me atendieron de lo mejor con un profesionalismo excelente muy atentos y cordiales muy amigables y honestos todos unos profesionales y yo los Recomendaré cada vez que tenga la oportu profesionalismo excelente muy atentos y cordiales muy amigables y honestos todos unos profesionales y yo los Recomendaré cada vez que tenga la oportunidad yo y mi esposa estamos muy contentos y satisfechos de haberlos elegido gracias por todo. More

Staff showed complete disinterest in our needs. Communication terrible. Would not recommend to my friends and family to do business with you. Had appointment.No show. Replacement very nice. Communication terrible. Would not recommend to my friends and family to do business with you. Had appointment.No show. Replacement very nice. More

Much to busy to take care of customers. Purchased new Lexus rx350 and they can’t get me second key. I was told to come pick it hup and then told I would have to wait 2 hours Lexus rx350 and they can’t get me second key. I was told to come pick it hup and then told I would have to wait 2 hours More

Quality Quality Quality Excellent Service Great People Quality Quality Quality Excellent Service Great People Clean Environment You do not have the person who helped me with the service call His na Quality Quality Quality Excellent Service Great People Clean Environment You do not have the person who helped me with the service call His name is Sebastian ? More

I waited 20 minutes for my service rep before I asked for someone else to help me. I got a text when my car was ready. Never talked to the service rep again. Then I waited 20 minutes after I gave my paper someone else to help me. I got a text when my car was ready. Never talked to the service rep again. Then I waited 20 minutes after I gave my paperwork to the valet. Very impersonal. Had significantly better service at Infiniti and Acura with my previous vehicles. When I got my car back, the maintenance mileage was not cleared so it still say maintenance due at 4.997 miles. Not the luxury car experience I was expecting. Ver disappointing. More

Amazing ! That’s the best word which comes to mind ! Great staff, customer service, care and interest in the customer ! Totally mind blowing if you ask me Great staff, customer service, care and interest in the customer ! Totally mind blowing if you ask me More

Awsome Customer service in Sales and Service Department. Very happy to have made Lexus of Pembroke Pines my Lexus Dealer. Very satisfied will the price on the vehicle. Very happy to have made Lexus of Pembroke Pines my Lexus Dealer. Very satisfied will the price on the vehicle. More

Excellent from start to finish, my GX 460 was clean at the end and all repairs was well performed and they check for recalls for me Thanks Leopoldo the end and all repairs was well performed and they check for recalls for me Thanks Leopoldo More