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Lexus of Pembroke Pines
Pembroke Pines, FL
17,025 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 17,026 reviews
June 08, 2021
I really couldn’t have asked for better service. Effrain did an excellent job and everyone was very professional. The only hitch was having to wait for a while to see the finance person. did an excellent job and everyone was very professional. The only hitch was having to wait for a while to see the finance person. More
by ANNMARIECLARKE60
Verified Customer
June 08, 2021
EXCELLENT SERVICE,NICE ATMOSPHARE.GOOLD LOCATION.ELEGANT AREA.BIG LOCATION IN PEMBROKE PINES,BEAUTIFUL CAR INVENTORY,LESS PRICE TO HIGH PRICE AVAILABILITY,RECOMMED SURE TO MY FRIENDS FOR THIS LOCATION AREA.BIG LOCATION IN PEMBROKE PINES,BEAUTIFUL CAR INVENTORY,LESS PRICE TO HIGH PRICE AVAILABILITY,RECOMMED SURE TO MY FRIENDS FOR THIS LOCATION More
by ZARARSHANGI
Employees Worked With
June 08, 2021
I waited for 3 hours. When my car was delivered it hadn’t been washed. They took it back but warned they would not be able to do a good job because they didn’t have all the ‘tools’ required (apparently car w been washed. They took it back but warned they would not be able to do a good job because they didn’t have all the ‘tools’ required (apparently car wash crew was gone for the day). The wait was a bit much and I was warned that it would take about 2.5 hrs (the agent noted it was no big deal because it was only about an hour more than the norm...yet it ended up being 3 hrs) The couches in the waiting room are very uncomfortable with no upper back support. The person who delivered my car was nice and took it back to get ‘partially washed’ More
by DSTRUPLER
Employees Worked With
John? Not sure...
June 08, 2021
Great service! I’m super happy with my new car! I hope to buy another car from you guys in the near future thank you again. buy another car from you guys in the near future thank you again. More
by CLAFGR
June 07, 2021
I sincerely belong to the Lexus family since 2017 and I came back for an IS350 f Sport !! Marlon Amador very friendly and got me a good deal! Thanks brother came back for an IS350 f Sport !! Marlon Amador very friendly and got me a good deal! Thanks brother More
by Manuel Ytriago
Employees Worked With
June 07, 2021
Sebastian was excellent! He answered all my questions and made getting a loaner car extremely simple. I had the car detailed as well and love how it turned out. I would recommend Sebastian as anyone’s adviso made getting a loaner car extremely simple. I had the car detailed as well and love how it turned out. I would recommend Sebastian as anyone’s advisor! More
by mariss1981
Employees Worked With
Mejia, Sebastian
June 07, 2021
I’ve bought three vehicles thru Michael Banko he always make the experience painless and quick plus finds me the vehicle that I actually want. make the experience painless and quick plus finds me the vehicle that I actually want. More
by Jon vaz
Employees Worked With
June 07, 2021
Nathan is the BEST sales man!! Very profesional and vary patient. He helped us a lot and got us an excellent deal. Super highly recommended ;) patient. He helped us a lot and got us an excellent deal. Super highly recommended ;) More
by Gisel
Employees Worked With
June 07, 2021
Poor customer service. Manages to not get back to you or sales people especially if they OU a refund. Would not recommend this dealership or Darren who is my sales person. One star is too much sales people especially if they OU a refund. Would not recommend this dealership or Darren who is my sales person. One star is too much More
by Vlasner55
June 07, 2021
Thought this would be the best place to buy a car but I was so wrong. Dealership owes me a refund from the sale of my car and purchase of a new car and refuses to give me my overpayment on my old lease. No was so wrong. Dealership owes me a refund from the sale of my car and purchase of a new car and refuses to give me my overpayment on my old lease. No one gets back to you everyone avoids you there. Horrible customer serv More
by Vlasner55
