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Lexus of Pembroke Pines
Pembroke Pines, FL
17,044 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 17,044 reviews
May 08, 2021
She was AMAZING!!! Thank you for taking care of us!!! Will be back. Hope you are still there when I return! Thank you! Thank you! Thank you! Will be back. Hope you are still there when I return! Thank you! Thank you! Thank you! More
by Mrsvirtue
Employees Worked With
May 07, 2021
as always easy and simple thanks again my 3rd vehicle from her we come from lake worth so that says alot. we always will send our friends to her vehicle from her we come from lake worth so that says alot. we always will send our friends to her More
by PAULG6
Verified CustomerEmployees Worked With
May 07, 2021
Great experience and the hospitality is what you expect from the Lexus family. Tom Abrahams continues to go the extra mile. I highly recommend Lexus of Pembroke Pines. from the Lexus family. Tom Abrahams continues to go the extra mile. I highly recommend Lexus of Pembroke Pines. More
by jr27
Employees Worked With
May 07, 2021
This was my first service visit. The work was done in two hours. The service advisor explained to me what was done. There was no charge Thank you very much hours. The service advisor explained to me what was done. There was no charge Thank you very much More
by ALBERTO_GUINAZU
Employees Worked With
I don’t remember, but he was fine
May 07, 2021
The whole experience was very positive.From the initial The whole experience was very positive. From the initial contact (this was our first time) who explained how it all works to our service rep John Ste The whole experience was very positive. From the initial contact (this was our first time) who explained how it all works to our service rep John Steigele who was very professional. The service manager Jose Camara was also very helpful and professional. All very customer focused pros. More
by SUPIN49
Employees Worked With
John Steigele and Jose Camara
May 07, 2021
It is always a great experience when I go to Lexus, and when they give me a loaner so I don’t have to sit and wait! when they give me a loaner so I don’t have to sit and wait! More
by LULY.HERNANDEZ
Employees Worked With
May 06, 2021
Michelle Alter was an absolute pleasure to work with as well as her assistant Daniel! I love my 2021 Lexus and appreciate the great customer service from both professionals! well as her assistant Daniel! I love my 2021 Lexus and appreciate the great customer service from both professionals! More
by SUZYHHK
Employees Worked With
May 06, 2021
EXCELLENT SERVICES . NO COMPLAINTS AT ALL . I WILL REFER MY FAMILY AND FRIENDS. I LOVE MY 2021 LEXUS . FRIENDLY PEOPLE AT PEMBROKE PINES LEXUS. THANKS. MY FAMILY AND FRIENDS. I LOVE MY 2021 LEXUS . FRIENDLY PEOPLE AT PEMBROKE PINES LEXUS. THANKS. More
by SAPP01
May 06, 2021
Communication was terrible . New tire was put on car without being called to explain the reason. Two Reason given was incorrect. I asked to see the tire and was told it was disposed off already. without being called to explain the reason. Two Reason given was incorrect. I asked to see the tire and was told it was disposed off already. More
by robertayan
Employees Worked With
Jeff Hernandez
May 06, 2021
Brandon and Genc was great to work I got the car that I love it was so easy fast and quick the hospitality was great and I can’t wait to be apart of the Lexus family thank you !!!!! love it was so easy fast and quick the hospitality was great and I can’t wait to be apart of the Lexus family thank you !!!!! More
by dhatz305
