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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
18,069 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 18,069 reviews

May 14, 2021

Very pleased that my car was ready for pick much earlier than I expected. Everyone I encountered was very professional and dealership followed COVID guidelines. More

by JAKADUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2021 -

Lexus of Pembroke Pines responded

We appreciate this feedback and are so happy to hear that our team helped you get back on the road in a timely manner. Thank you so much for visiting us at Lexus of Pembroke Pines!

May 13, 2021

Excellent service and my car was returned detailed and looking beautiful. I got a loaner right away. I will be a loyal customer. Thank you so much for your help. More

by joytaylor434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2021 -

Lexus of Pembroke Pines responded

All of us at Lexus of Pembroke Pines are grateful to have earned your business! We are delighted to hear that you had a great service experience with us. It makes our day to hear such kind feedback. We hope to see you next time. Have a wonderful day!

May 13, 2021

Andre is always the best! Very knowledgeable and the car is always on time. Very convenient that we could get a rental car for the day. More

by Larocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
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May 13, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Andre. Drive safely, and we hope to see you back at Lexus of Pembroke Pines!

May 13, 2021

Great service and very friendly staff. The job is done on time and in order. Love the place cause it is clean and very comfortable. More

by FROSEUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
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May 13, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

May 13, 2021

It was a all around great experience better than expected! Very nice dealership great customer service I was in and out with a lease at a decent price! More

by OMAS1959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
REINALDO ENRIQUE RIVERA RAMOS, Mohammed I Yousuff
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May 13, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Lexus of Pembroke Pines, and we will certainly pass along your kind words. We hope that you continue to enjoy your new ride!

May 13, 2021

Great service! Fast and efficient. Jose is always pleasant to work with. Very knowledgeable..awesome great, professional courteous informative. Love coming here for my service More

by RACHABV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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May 13, 2021 -

Lexus of Pembroke Pines responded

We appreciate the kind feedback! Hearing that you had such a seamless experience working with Jose made our day. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

May 13, 2021

This dealer was the best dealer I did business with. They don’t push you into making a sale. The whole process was headache free, made a deal over the phone, on the day of pick up of my Lexus, was in and out More

by RONNIEC5150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Nicholas and our team took such good care of you here at Lexus of Pembroke Pines, and we will certainly pass along your kind words. We hope that you continue to enjoy your new ride!

May 13, 2021

entire process was easy, very easy. Everyone made us feel at home. Many thanks to Lorena who showed us the vehicle, Nicholas who delivered the vehicle and paperwork and Carlo Castillo for bringing us in. More

by ACHAVARRY0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2021 -

Lexus of Pembroke Pines responded

All of us at Lexus of Pembroke Pines are thrilled to hear about your positive car-buying experience with us! It makes our day that Lorena, Nicholas and Carlo welcomed you into our dealership and were able to find the car that is right for you. We are grateful to have earned your business and hope you enjoy the new ride! Have a great day!

May 13, 2021

It was a great buying experience. Nick was able to get me in and out quickly and the process was so smooth. I would highly recommend buying with Nick! Thank you! More

by REALTORNAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2021 -

Lexus of Pembroke Pines responded

We couldn't be happier to hear the amazing feedback, and we're grateful to have earned your business! We hope the new vehicle exceeds your expectations, and we look forward to the opportunity to work with you again down the road. Drive safe and see you next time!

May 13, 2021

Very pleased with the customer service overall. I didn’t even have to call for appt, there was an automatic text and all. Thank you! More

by MABEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review, Mabel! We are thrilled to hear that you had such a successful experience working with the Lexus of Pembroke Pines team. Safe travels, and we hope to see you again down the road!

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