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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,895 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,896 reviews

January 10, 2021

From start to finish Brandon was very patient with us and got us the best deal. Would totally recommend. Happy and excited with my purchase. More

by Maria Guzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Budhai
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Jan 11, 2021 -

Lexus of Pembroke Pines responded

Thank you, Maria, for leaving Lexus of Pembroke Pines a review! It is fantastic to hear that Brandon helped you find the best option as customer satisfaction is our goal. We wish you safe travels in your new ride!

January 10, 2021

Never lets me down this dealership I recommend to everyone the guest service is amazing and the work they do in a timely manner so thank you More

by CHAZMENW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
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Jan 10, 2021 -

Lexus of Pembroke Pines responded

We couldn't ask for better feedback and we appreciate you taking the time to share! All of us at Lexus of Pembroke Pines look forward to working with you next time!

January 10, 2021

It’s my 3rd car from same dealership. Salesman and finance manager are best in the business . They very helpful and always look out fir customers More

by KHURRAM117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adeel Sadiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pawan Mehta ????????????????
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Jan 11, 2021 -

Lexus of Pembroke Pines responded

We're proud to have earned your loyalty to Lexus of Pembroke Pines. Thank you for your continued support. Our team looks forward to working with you when you are in the market for vehicle #4!

January 10, 2021

The communication flow is easy and precise. Andre Rust is very knowledgeable. I have a series of work detail that needs to be done this year, and he's been helpful in working with me to prioritize the most i More

by d_njones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
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Jan 11, 2021 -

Lexus of Pembroke Pines responded

Thank you so much for choosing Lexus of Pembroke Pines for your auto service needs! We are glad to hear that Andre has guided you through the repair process with helpful service. Have a wonderful week!

January 10, 2021

My Wife and I received a great service from Zee Hanif. He is vary Patience for Customer Service,Great Sales Person and He Really went beyond to help me get My Wife Her Dream Car. She is Really Happy with her More

by NJG3033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2021 -

Lexus of Pembroke Pines responded

Thank you for posting about your experience with Zee. Here at Lexus of Pembroke Pines, customer satisfaction is our goal and we're glad to hear that came through to you. The Lexus RX 350 F-Sport is a great vehicle and we hope your wife is enjoying hers!

January 10, 2021

He shows that he professional and we'll experience in his work. Appointment was on time and service was done a timely manner. Good job More

by HILTONODETH32
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodney Fuller
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Jan 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for the kind review! We appreciate your business and are happy to hear that you had such a successful experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you again down the road!

January 10, 2021

At the time of doing the financial work he was charging me more than I agree with the salesman. I had to tell him about it More

by HUANCAYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Whitmon
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2021 -

Lexus of Pembroke Pines responded

We strive to deliver a seamless buying experience, and I'm so sorry if there was a miscommunication on our end. Would you be willing to give me a call? I'd love to learn a bit more about what happened here and see if there's anything I can do to help. Thank you, Lynn Gonzales - Customer Relations Manager - 954-945-8581

January 10, 2021

I was really disappointed in my service.. I received doing my visit on 1/9/21...my advisor never came personally to me...I saw him great other guest More

by cholmes2149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2021 -

Lexus of Pembroke Pines responded

We strive to provide friendly and professional service and I am so sorry if we fell short in any way. I will be sure to discuss this feedback with my team so we can work towards offering a better experience in the future. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

January 10, 2021

Outstanding service, from the initial arrival & being greeted by the young lady (can’t remember her name?) to dealing with the service rep: Mr. Isidro. The whole process was a pleasure, keep up the great More

by NurseRoger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We strive to deliver a 5-star experience and I am glad that came through to you. Our team looks forward to working with you during your next visit to Lexus of Pembroke Pines!

January 09, 2021

Great service. Friendly and professional staff. Very happy with their work. Wayne and his staff kept me informed of the status of the repairs. Would recommend. More

by ISSY61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Fogle
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Jan 11, 2021 -

Lexus of Pembroke Pines responded

We couldn't ask for a better review! Thank you for your business and great recommendation of Wayne and the team. We hoper to see you again at Lexus of Pembroke Pines!

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