Back

Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,599 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 16,599 reviews

August 31, 2020

Jose the service advisor was excellent in understanding my concerns with my Lexus. He conducted himself very courteous and very professional. I definitely recommend Jose. More

by RALPH.VIERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Service Advisor
Aug 31, 2020 -

Lexus of Pembroke Pines responded

Thanks for the review, Ralph! It is great to hear that Jose went above and beyond to make your experience go smoothly. We appreciate your business and hope to see you back next time! -The Lexus of Pembroke Pines team

August 31, 2020

They really want to help you get that new lexus car that you want. A very professional service and a big variety of new models. More

by luisda1412
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Lexus of Pembroke Pines responded

Thank you for trusting our Lexus of Pembroke Pines team with your business. We strive to find the best option for customers and I am glad that came through to you!

August 31, 2020

There is never a time when they don’t go out of the way for me and my family. I will be loyal always. They have my loyalty and my families as well. One stop white glove service More

by CESARCARRASCO05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Majerovicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yucel Genc
Aug 31, 2020 -

Lexus of Pembroke Pines responded

What a fantastic review, Cesar! Thank you so much for being a loyal Lexus of Pembroke Pines customer and for trusting us with all of you and your family's auto service needs. We truly appreciate your support

August 31, 2020

Throughout the whole process was super professional and accommodating to go beyond my needs. Luis the manager was also very helpful in finding the perfect car and deal for our budget. More

by Hector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Llorens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Lexus of Pembroke Pines responded

Hector, thank you for the review! We are happy to hear that Luis provided the helpful service we pride ourselves on at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. Enjoy your newly purchased vehicle!

August 31, 2020

Alex was very helpful, easy to talk to and patient. He followed up and provided the appropriate information needed in a timely manner. I had an alternative competitor/ dealer with another great deal but I More

by CG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Guevara
Sep 01, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are so glad you enjoyed working with Alex here at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. Safe driving in your newly purchased vehicle!

August 31, 2020

Outstanding customer service, I wasn’t expecting to get the deal we got as fast as we did thanks so much Mr Majerovivz.and Mr Alvarado was very Professional and honest More

by Lixonr60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Majerovicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver Alvarado
Sep 01, 2020 -

Lexus of Pembroke Pines responded

Reviews like this one always make our day! It's incredible to hear that Oliver and Andres went above and beyond to get you a great deal on your new car. Thank you for trusting Lexus of Pembroke Pines with your business!

Sep 01, 2020 -

Lixonr60 responded

Amazing Sales person definitely recommend his service if your looking for a car .

August 30, 2020

Khalid helped me from start to finish with patience and in a friendly manner . Would highly recommend anyone that’s looking for a Lexus to go to Khalid from Lexus Pembroke Pines More

by KENNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalid Dahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Lexus of Pembroke Pines responded

Kenny, thank you for the review! Khalid is an excellent member of our team at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

August 30, 2020

The service was outstanding. The collaboration between my salesmen Khalid and Reggie was great. I was treated with respect and my wishes were honored. I am one happy customer! More

by GARCIAMONICA2712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalid Dahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie King
Aug 31, 2020 -

Lexus of Pembroke Pines responded

We couldn't have asked for better feedback, Monica! We're thrilled that Khalid and Reggie mad your buying experience so friendly and attentive. Thank you for choosing Lexus of Pembroke Pines, and enjoy your new car!

August 30, 2020

Service was on time fast very professional advisors was very knowledgeable.. every employee in service department make sure that each customers were protected and stay safe and 6 feet apart good job More

by TANGELAFARMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Sep 01, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! It was our pleasure to service your vehicle here at Lexus of Pembroke Pines, and we are glad we could make the experience safe and comfortable for you during this difficult time. If you ever need anything else, don't hesitate to come back and see us again!

August 30, 2020

Every time I get a loaner it is so dirty. You would think with the pandemic you’ll would keep your cars clean. I have to clean the loaner with Lysol wipes Every time I get one from you’ll. You’ll offer a fre More

by patrick.fernandes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sebastian
Sep 14, 2020 -

Lexus of Pembroke Pines responded

Patrick - we want guests to be confident in our services and I sincerely apologize for leaving the wrong impression. It is never our intention to cause frustration and I will be sure to address your concerns with my team so we can improve for the future. If you would like to discuss any details further, please don't hesitate to call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2361

...
1444
...