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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,601 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,601 reviews

August 14, 2020

John is the best contact ever. I’ve been going to this Lexus dealership for years and will continue because of John’s impeccable customer service. Timely and accurate every time. More

by Miguel
Recommend Dealer
Yes
Employees Worked With
John
Aug 14, 2020 -

Lexus of Pembroke Pines responded

We're so lucky to have you as a loyal customer, Miguel! It's fantastic that John always lives up to your expectations and delivers exceptional service every time your bring your car in. Thank you for your confidence in Lexus of Pembroke Pines!

August 14, 2020

The service advisor (Jeremy) was great excellent service. Thank you for everything. I will recommend this dealership to all my friends and family. Thanks again. More

by GOMEZJMIKE
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Lexus of Pembroke Pines responded

Hi Mike - We are so happy to hear that Jeremy made your recent visit to Lexus of Pembroke Pines five-star worthy! It really means a lot that you would recommend our services to your friends and family. Hope to see you down the road!

August 14, 2020

I took my car yesterday for 5,000 service. When I received my car, it had a unpleasant sweaty smell, I honestly expected a better treatment when finished the service from Lexus. More

by J.LEONARDO.HERNANDEZ.L
Recommend Dealer
No
Employees Worked With
Jose(service), Reggie King
August 14, 2020

Can always depend on John in service. Courteous, friendly and dependable. We’ve been dealing with John for 7 years now and he always has a smile on his face Thanks More

by KHFMX2
Recommend Dealer
Yes
Employees Worked With
John
Aug 14, 2020 -

Lexus of Pembroke Pines responded

Thank you for your loyalty to Lexus of Pembroke Pines! It is great to hear that John consistently provides you with such great service as customer satisfaction is our goal. We look forward to working with you next time!

August 14, 2020

Very satisfied with the service. Thanks to Sebastian.While waiting he kept me up to date with the progress of what was being done.Thanks More

by Chow
Recommend Dealer
Yes
Employees Worked With
I came there at 7:05am,was the second car.He take in the vehicles. I don’t know his name but he was very informative
Aug 15, 2020 -

Lexus of Pembroke Pines responded

It's wonderful to hear that you're a satisfied customer. Thank you very much for coming to Lexus of Pembroke Pines for your auto service needs! We are delighted that Sebastian made your visit five-star worthy.

August 14, 2020

I’m extremely happy with Lynn’s outstanding customer service. She has gone above and beyond not once but twice for me on separate occasions. Easy to get a hold of, super helpful and gets things done! More

by Maikel Barrios
Recommend Dealer
Yes
Employees Worked With
Lynn Gonzales
Aug 15, 2020 -

Lexus of Pembroke Pines responded

Maikel - Thank you for the rave review of Lynn! We are delighted that you would say she's gone "above and beyond" to help you. Our team at Lexus of Pembroke Pines wishes you safe driving and hopes to see you down the road.

August 14, 2020

Quick, efficient and pleasant experience. Jeremy is always prompt and helpful. He had my loaner already organized so wait time was minimal. Great overall service More

by nei
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2020 -

Lexus of Pembroke Pines responded

"Quick, efficient and pleasant" are all words we love to see. Thank you so much for rating Lexus of Pembroke Pines five stars and giving a shout out to Jeremy! We are grateful for your continued support.

August 14, 2020

Best dealers in South Florida, They are care about customers They are interested in selling their products. I went most of the dealers in south fl, Pembroke is best. More

by KORAHELIZABETH
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moaz, from Finance
Aug 14, 2020 -

Lexus of Pembroke Pines responded

Thank you for the 5-star review! We are grateful for your business here at Lexus of Pembroke Pines, and we hope to see you again sometime!

August 14, 2020

Attentive and on top of everything. Obviously during this pandemic inventory is low but Kazi tried his best to meet our demands. Very pleased today More

by Momomomo82
Recommend Dealer
Yes
Employees Worked With
Sal Kamal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! We are happy to hear that Kazi took good care of you here at Lexus of Pembroke Pines, and we hope to see you again sometime!

August 13, 2020

Excellent job in getting all my problems taken care of, recall items, tire replacement and service all in one day - bravo!! Thanks Mr. Rust for all your help. More

by MDiaz
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Aug 14, 2020 -

Lexus of Pembroke Pines responded

Thank you for reviewing the wonderful experience you had with Andre. At Lexus of Pembroke Pines, taking care of customers is our goal and we are grateful to have earned your business!

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