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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
18,097 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 18,097 reviews

September 23, 2020

Loving my new Lexus and the service from Mike Banko! I challenge you to find a better lease deal out there! Great family owned dealer who work hard to earn your business! Will send referrals! More

by Amac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Lexus of Pembroke Pines responded

We're so proud to have earned your confidence and your endorsement! It's amazing to hear that Mike made your leasing experience so rewarding. Thank you for trusting Lexus of Pembroke Pines with your business, and we look forward to seeing you next time!

September 23, 2020

Have never had an issue. They always try to please. Wish i didnt have to wait an hour but i realize they need time ti do a good job More

by STANLEYCHAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 23, 2020 -

Lexus of Pembroke Pines responded

Hi Stanley, thank you for stopping by to share your feedback. I am glad to hear that our team always takes care of you during your visits with us!

September 23, 2020

Michael Banko made my Lexus purchase seamless and is a true professional. I hate car shopping as most do, but this was an easy transaction. I received a great deal and would certainly go back when my leas More

by Juliet F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Lexus of Pembroke Pines responded

We're so proud to have exceeded your expectations, Juliet! It's wonderful to hear that Michael made your leasing experience so straightforward and stress-free. Welcome to the Lexus of Pembroke Pines family - we hope you're loving your new car!

September 23, 2020

The best experience ive had in a dealership. Everyone was extremely helpful and were able to give me the best deal for my new car. Thank you alex hernandez and alejandro for the help! More

by Boabdil Morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 23, 2020 -

Lexus of Pembroke Pines responded

We can't ask for a better review than this! It's wonderful to hear that you received excellent service and the best deal at Lexus of Pembroke Pines. Thank you for rating us five stars and mentioning Alex and Alejandro!

September 23, 2020

John Steigle is great. So is Richard M. They are great reps of the dealership. You need to give them a big raise. They are great. More

by fredkarlinsky
Recommend Dealer
Yes
Employees Worked With
Richard M sales
Sep 23, 2020 -

Lexus of Pembroke Pines responded

Hi Fred - We appreciate your feedback! It is great to hear that John and Richard earned your five-stars. Safe travels and we hope to see you again at Lexus of Pembroke Pines!

September 23, 2020

I recently leased a car with Mike. It was a great experience. He made it quick and easy! I have a great car now and I would highly recommend Mike and Lexus of Pembroke Pines! More

by Melanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Lexus of Pembroke Pines responded

Melanie, feedback like this makes our day and we thank you for stopping by to leave a review. Mike is great to work with and we're glad to hear that he made your visit to Lexus of Pembroke Pines a 5-star experience!

September 23, 2020

Pembroke Pines is the best. I have purchased 3 vehicles do far and always left with a smile. The employees are very professional and courteous. I will definitely refer people to this dealership. More

by firstladyklw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Lexus of Pembroke Pines responded

Thank you for your loyalty to Lexus of Pembroke Pines! We appreciate you taking the time to review us and are proud to have earned your business. Safe travels and we hope to see you again in the future!

September 23, 2020

Top quality customer service! Very friendly and professional. We were out of there in no time. And the loaner they gave us WOW! We are considering trading in ours for the new NX. More

by Chachi1114
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Lexus of Pembroke Pines responded

We're so grateful to have you as a customer! It's fantastic to hear how happy you were with the quality of our team's work (and with your loaner vehicle). Thank you for trusting Lexus of Pembroke Pines with your service needs - and we hope to see you when you're in the market for a new Lexus NX!

September 23, 2020

Jeremy is the best! Always efficient and makes me feel like a number one priority. He goes that extra mile to make the customer happy. He is the best service technician and I've owned many lexus cars for More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Lexus of Pembroke Pines responded

Thank you for sharing such kind feedback for our team member, Jeremy. We are glad to hear that he always provides you with excellent experiences as customer satisfaction is our goal at Lexus of Pembroke Pines. All of us are looking forward to your next service visit!

September 23, 2020

Hola buenas tardes . En mi visita realizada a Lexus Pembroke Pines tengo una excelente opinión del servicio prestado especialmente a Verónica excelente servicio , profesionalismo y dedicación al trabaj More

by Rachelmariela1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Cortes
Sep 23, 2020 -

Lexus of Pembroke Pines responded

Muchas gracias por compartir su experiencia! Es fantástico que tuvo una experiencia tan buena trabajando con Veronica y el resto del equipo. Agradecemos el apoyo y esperamos trabajar con usted en Lexus of Pembroke Pines la próxima vez!

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