Back

Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
17,966 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 17,966 reviews

September 09, 2020

Jeremy did a fantastic job in diagnosing, assessing the problem. Once the issue was found he got it corrected and sent me in my way More

by JONATHANWILLHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Lexus of Pembroke Pines responded

Hi Jonathan - We are so happy to hear that Jeremy delivered such an efficient and successful service experience. Safe travels and we hope to see you back at Lexus of Pembroke Pines next time!

September 09, 2020

Fullfilled all expectaions. Car delivered direct to my office and all paperwork was ready and easy to take care of. Very nice and knowledgable people More

by wsegal
Recommend Dealer
Yes
Employees Worked With
Sep 09, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we hope that you continue to enjoy your newly purchased vehicle!

September 09, 2020

Working with Michele Alter has always been a pleasure. The attention to detail that she and Daniel provide is exceptional. What an amazing and simple process. More

by MauricioA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Lexus of Pembroke Pines responded

Mauricio, thank you for taking the time to post about your experience with Michele and Daniel at Lexus of Pembroke Pines! We strive to provide outstanding service for guests and I am thrilled that came through to you!

September 09, 2020

On time, smooth efficient process, no sales gobbled gook, just the facts, professional staff with great communication, easily accessible location, no haggling, no bait and switch More

by GEORGJA2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Lexus of Pembroke Pines responded

Feedback like this makes our day as we are committed to offering a seamless and transparent process for our customers. Thank you for your confidence in Lexus of Pembroke Pines!

September 08, 2020

Excellent treatment of customers. I was very happy with the undivided attention they gave me. They also took pains to teach me the facilities of the cat. More

by sselvendran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Mohta, Mohammed I Yousuff
Sep 08, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! Our customers are our top priority at Lexus of Pembroke Pines and it is wonderful to hear that this was reflected in your experience. We appreciate your business and hope to see you again down the road!

September 08, 2020

I was treated very well by Mr. Correa at service department. He was very kind and friendly. I felt very comfortable and relaxed. I will always recommend Lexus because the quality of the cars and ex More

by EVELYNVELIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Correa
Sep 08, 2020 -

Lexus of Pembroke Pines responded

Thank you for your confidence in our team! We are proud to have earned your business and happy to hear that you have had such excellent experiences working with us. Safe travels and we hope to see you back at Lexus of Pembroke Pines next time!

September 08, 2020

Based on the number of car in the service area I assumed I would be there all day. I was thinking what a waste of s vacation day. Pleasantly surprised I was out in less than 3 hrs. May next time it will tak More

by EVEIEG
Recommend Dealer
Yes
Employees Worked With
Andra
Sep 08, 2020 -

Lexus of Pembroke Pines responded

Thank you very much for choosing Lexus of Pembroke Pines for your auto service needs! We appreciate your patience as well as this feedback. Hope to see you at your next visit!

September 08, 2020

Muhammed gave me great customer service. He answers all my questions. I also got a pretty good deal. And I really like my new car. More

by beatrizbt94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed I Yousuff
Sep 09, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you enjoyed working with Mohammad and our team at Lexus of Pembroke Pines, and we hope that you continue to enjoy your new car!

September 08, 2020

Great place have no Complaints. Took my car for oil change had appointment with Carlos took care of me right away he told me my car had a recall the gas tank needed to be replace , he said it would ta More

by Maria33016maria hernandez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlo Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Lexus of Pembroke Pines responded

We're so proud to have gained you as a loyal customer, Maria! It's great to hear that Carlos made your gas tank replacement such an efficient and transparent experience. Thank you for trusting Lexus of Pembroke Pines with your vehicle's repair needs!

September 08, 2020

Trato eficiente al cliente, personal eficiente y con conocimiento de su trabajo. El personal de ventas está atento a su trabajo y se preocupa por satisfacer dudas del cliente, a la vez de ofrecerle inf More

by BEJO1710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dyron in Finance Department
Sep 08, 2020 -

Lexus of Pembroke Pines responded

Apreciamos las palabras amables acerca de nuestro equipo! Gracias por compartir su experiencia y por la cinco estrellas. Esperamos trabajar con usted en Lexus of Pembroke Pines la próxima vez!

...
1572
...