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Lexus of Pembroke Pines
Pembroke Pines, FL
16,789 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 16,789 reviews
February 18, 2024
Customer service was the best ! from Gonzo, the person who took care of us through the finacer. What a pleasant staff! from Gonzo, the person who took care of us through the finacer. What a pleasant staff! More
by GONNYPULI
Verified Customer
February 17, 2024
Unprofessional, lacks practices for appropriate client follow-up, not client-centric, lack of ownership with leadership/management. follow-up, not client-centric, lack of ownership with leadership/management. More
by CORTISHAHARRIS
February 17, 2024
The overall service center workers suck, except Melissa. Your service center telephone workers LIED about having available lender cars. They were rude in their attitude to say since I was 45-min late, I for Your service center telephone workers LIED about having available lender cars. They were rude in their attitude to say since I was 45-min late, I forfeited my lender car, even though there were cars when I dropped mine off. I was being courteous to let them know I was running late, and they just kept repeating themselves to say I needed to reschedule for 6-weeks out. SUPER RUDE. In addition, I told the girl, when I dropped off the car, that my service manager was Melissa. However, she did not speak English and put me with a man. So, then, I had to wait longer to see Melissa. When I told her how she messed up, she looked at me with a blank stare. Melissa is A+ 5 star service manager. If it was not for her, I would give your overall department a 1-star rating. More
by TRACEYRX
Employees Worked With
Melissa
February 17, 2024
Despite being under renovations, the staff was courteous and attentive. Service was well done and the problem I had identified was resolved. Ah, and I received my second car key without having to fill out a and attentive. Service was well done and the problem I had identified was resolved. Ah, and I received my second car key without having to fill out a form (the second car key had been in shortage due to Covid). More
by sergiohm
Employees Worked With
February 16, 2024
José Amaro was the service manager took care of my IS350. He was professional and courteous. I brought my car in for routine maintenance and it was completed within an hour. Thank you! He was professional and courteous. I brought my car in for routine maintenance and it was completed within an hour. Thank you! More
by Dolphins1441
Employees Worked With
José Amaro
February 16, 2024
I came in to purchase a new battery for my car, and I without an appointment I was taken care of in a very quick manner. Very professional and accommodating. Always a pleasure visiting the service depart without an appointment I was taken care of in a very quick manner. Very professional and accommodating. Always a pleasure visiting the service department. More
by Kevin.tisdol
Employees Worked With
