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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
18,056 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 18,056 reviews

July 02, 2024

Adeel was very attentive and informative, and he was able to answer all my questions. This is my third vehicle I have purchased from Adeel. Once you purchase from him, the relationship doesn’t stop there; yo More

by Neziah2121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adeel Sadiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moez Sachedina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Lexus of Pembroke Pines responded

Neziah, thank you for your continued trust in Adeel and our team at Lexus of Pembroke Pines! We're delighted to hear about your positive experiences and appreciate the recommendation. Enjoy your new vehicle!

July 02, 2024

Quick service and excellent drop off and pick up process with loaner vehicle. Will definitely repeat the process for the next service. More

by MABRAHIEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience! We're glad to hear that the service and loaner vehicle process at Lexus of Pembroke Pines met your expectations. We look forward to assisting you again in the future!

July 01, 2024

Other luxury dealers make the process smooth to drop off the vehicle I had to wait 30 minutes just to sign a waiver and leave the vehicle for an oil change Upon pickup seems the courtesy wash was done t More

by MAMF1606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name
July 01, 2024

Erik helped me lease my car and then buy out my lease. The buying out was done over the phone and online. The whole process was very smooth and took less than an hour total. Erik was very helpful and kind More

by Khongor07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Erik made your leasing and buying experience smooth at Lexus of Pembroke Pines. Thanks for sharing your positive feedback!

July 01, 2024

It’s always good as usual: friendly and professional. I bought Rx500h . I hope it’s good choice More

by Teresa
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Lexus of Pembroke Pines responded

Teresa, thank you for the great review. We look forward to seeing you again at Lexus of Pembroke Pines!

July 01, 2024

Thank you service advisor Sarah for fast informative and responsive interaction. Lexus of pembrokempines would be my first stop for service More

by ivan c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Jul 01, 2024 -

Lexus of Pembroke Pines responded

Ivan, we're delighted to hear that Sarah provided you with excellent service at Lexus of Pembroke Pines. Thanks for making us your go-to spot!

July 01, 2024

Always a great experience with Lexus and also Julio. You always feel taken care of . More

by Gonzalez.silvia0696
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl in finance
Jul 01, 2024 -

Lexus of Pembroke Pines responded

Gonzalez, it makes our day to see this praise about Julio and Lexus of Pembroke Pines! Thank you for the stellar review. Until next time!

July 01, 2024

This was my first time at Lexus and I was very pleased with the professionalism and time it took. Definitely going back in the future! More

by kathyb129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that your first visit was a positive experience at Lexus of Pembroke Pines! We look forward to welcoming you back in the future. Thanks for sharing, Kathy, and enjoy your new ride!

July 01, 2024

Best service and everyone are courteous and helpful. Easy and quick service without any hassle. More

by ssamaroosingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Jul 01, 2024 -

Lexus of Pembroke Pines responded

Thank you for the stellar review! We're delighted our team could make your Lexus of Pembroke Pines experience a smooth success!

July 01, 2024

Very disappointed with the follow through from start to finish. My check was lost, I did not feel Ronald was as helpful as he was the first time I leased the vehicle from him. Very little communication and More

by RICKUM5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ronald Hector
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience. It's concerning to hear about the issues with communication and follow-through, especially regarding your credit score impact. We sincerely apologize for any inconvenience caused and would like to address this matter directly with you. Please reach out at your earliest convenience so we can work towards a resolution. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

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