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Lexus of Pembroke Pines
Pembroke Pines, FL
16,527 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 16,528 reviews
January 08, 2024
I must say that the after-sales response sucks, I text, call and email my sales rep to date no response. The pre-sales support and follow-up were great I thought that I was in good hands but that changed a call and email my sales rep to date no response. The pre-sales support and follow-up were great I thought that I was in good hands but that changed after the sale was done. I don't think Lexus of Pembroke Pines will be getting any of my future business. More
by ryan.deonandan
Verified Customer
January 07, 2024
Great customer service slow processing time. I’ve been a customer for over 9 years and the expedience to serve customers is slower than last years. I’ve been a customer for over 9 years and the expedience to serve customers is slower than last years. More
by smora7305
Employees Worked With
January 07, 2024
The salesman Aaron was so kind and wonderful, very patient, I will absolutely refer someone to him. patient, I will absolutely refer someone to him. More
by BERLINECGEORGES
Employees Worked With
January 07, 2024
I have always had great service at This dealership, I can definitely depend on perfect service definitely depend on perfect service More
by jwchancelor
January 07, 2024
Mikhail is professional and understanding. The problem I had was with the financing department. Very condescending as if he was doing us a favor when we are the ones buying out the car, not th The problem I had was with the financing department. Very condescending as if he was doing us a favor when we are the ones buying out the car, not the other way around. More
by MOCHOA_7
Employees Worked With
January 07, 2024
Kawain was great. Would consider another lease or purchase again from this dealership in the future. Would consider another lease or purchase again from this dealership in the future. More
by TRC0521
Employees Worked With
January 07, 2024
Great customer service great communication she was very polite and patient in helping us everything went smoothly polite and patient in helping us everything went smoothly More
by G300power
Employees Worked With
January 07, 2024
Car was dirty, rugs installed incorrectly and I was charged for $1999.00 for Perma which I did not order. charged for $1999.00 for Perma which I did not order. More
by JOEYSTAF
Employees Worked With
