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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,748 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,748 reviews

January 31, 2024

Courteous and professional. Valentina was the best. Dealt with JM for 15 years, but was pleasantly surprised by the service. More

by JULIAN12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valentina Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Lexus of Pembroke Pines responded

Julian, we're delighted to know that Valentina and our team at Lexus of Pembroke Pines provided you with excellent service. Thanks for your loyalty over the years!

January 30, 2024

Nicholas was very helpful before during and after the sale especially given this was remote delivery. .Adam in the IT department was also very helpful with the technical questions we had after delivery. More

by m.train1969or
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam in IT
Jan 31, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that Nicholas and Adam were able to assist you effectively, especially with a remote delivery. It's great knowing your experience with Lexus of Pembroke Pines was positive even without being physically present! Thanks for the review!

January 30, 2024

Andres was sent from heaven. After a tumultuous work day, I was greeted with his grace and kindness. This experience surpassed all of my expectations and previous dissatisfaction More

by debbiverbz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Gutierrez
Jan 30, 2024 -

Lexus of Pembroke Pines responded

We're so glad to know that Andres was able to turn your day around and provide you with a great experience at Lexus of Pembroke Pines. It's wonderful hearing how much he cares for our clients - we'll be sure to pass along the praise!

January 30, 2024

Car was done in a timely fashion. Good customer service, they were friendly and attentive. More

by RDAVIATIONMANAGEMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Lexus of Pembroke Pines responded

It's great to hear you had a positive service experience at Lexus of Pembroke Pines! Thank you for sharing.

January 30, 2024

Friendly available for questions and concerns. Patrick was patient showing me new car features. Followed up with phone calls. More

by MMHARRISLV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Lexus of Pembroke Pines responded

Thanks for highlighting our team's expertise! Patrick will be delighted to hear his service made a lasting impression throughout your recent purchase at Lexus of Pembroke Pines. Enjoy the ride and let us know if we can answer any additional questions!

January 30, 2024

Its is very nice, clean and lots of friendly employees. It was an enjoyable experience overall. More

by LENSEYK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Lexus of Pembroke Pines responded

Thank you for the review! We hope to see you again at Lexus of Pembroke Pines!

January 29, 2024

It was a pleasure working with Mr. Whitman. He informed us really well during leasing timing and steps to follow. More

by SOFIABONELLI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Lexus of Pembroke Pines responded

Sofia, we're glad to know you had such a positive leasing experience with Alex at Lexus of Pembroke Pines! We appreciate your feedback and hope to assist you again in the future. Enjoy the new ride!

January 29, 2024

Easy to make appointments. Received great Maitenance on the car. Service is fast if you go in the morning More

by seascent3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 30, 2024 -

Lexus of Pembroke Pines responded

We're glad to know you found our appointment process easy and the service efficient at Lexus of Pembroke Pines. We appreciate your feedback and are wishing you safe travels!

January 29, 2024

You can easily tell Tom is a professional. Tom was able to bump our delivery up a day earlier than we scheduled by moving a few things around in his busy end of month schedule. Big Thumbs up More

by BMA1972
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Lexus of Pembroke Pines responded

We're so glad to know that Tom and our finance department were able to accommodate your needs at Lexus of Pembroke Pines. Thanks for the thumbs up, we appreciate it!

January 29, 2024

Aaron was friendly, personable, and very helpful in getting us our car! He is very knowledgeable and you can tell he enjoys his job. Thanks Aaron! More

by negretja
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Lexus of Pembroke Pines responded

We're so glad to know that Aaron was able to assist you in getting your new car at Lexus of Pembroke Pines! Thanks for the positive feedback!

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