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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,826 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,826 reviews

August 03, 2023

Andres is awesome to work with and helped me get the best deal. Thank you all More

by Syunnn
Recommend Dealer
Yes
Employees Worked With
Andres Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Lexus of Pembroke Pines responded

Syunnn, congrats on your new ride! Thank you for choosing Lexus of Pembroke Pines and giving a shoutout to Andres. Safe travels!

August 03, 2023

Salesman Nicholas was the best. Patient, informative and gave us a really good deal. Thanks More

by Carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Lexus of Pembroke Pines responded

We are glad to hear that Nicholas found you a great deal. Thank you for working with the Lexus of Pembroke Pines team, Carter!

August 03, 2023

I visited Lexus of Pembroke Pines to have my car serviced and have my Battery changed. Service is always excellent. My service Advisor, Andre, is always on point and very professional. He definitely handles More

by SPECIALTOUCHES1975.TLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andre Service Department
Aug 04, 2023 -

Lexus of Pembroke Pines responded

Thank you for the positive feedback. I'm wondering if you rated us 1 star by accident. If there is anything I can do to assist you or improve your experience, please don't hesitate to reach out. Lynn Gonzales - Customer Relations Manager - 954-381-7993

August 03, 2023

Francesca Constantino and Fanny Alfaro we’re both extremely professional, courteous, knowledgeable, and a true pleasure to do business with. I will definitely be reaching out to both on my next purch More

by MENESESR0925
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francesca Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fanny Alfaro, Finance Manager ??????????!!
Aug 04, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know that Francesca and Fanny provided you with a top-notch experience at Lexus of Pembroke Pines! We appreciate your recommendation, and we hope you're absolutely loving the new ride.

August 03, 2023

I love this dealership. We use this dealership for all of our lease and purchased vehicles. Darren is the best salesman at this dealership. Will continue using Lexus of Pemb More

by MARKHAUS1102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Lexus of Pembroke Pines responded

Hi Mark! We're delighted to know that you've had such a positive experience with Darren and our team at Lexus of Pembroke Pines. We appreciate your loyalty and look forward to serving all your future vehicle needs!

August 03, 2023

Amed was so professional from start to finish! I was in a pickle and not only did he go above and beyond to show that he cared, he made the whole entire car buying process as easy as possible! Eve More

by shannanaseery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amed Rordiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Lexus of Pembroke Pines responded

It's fantastic to know that Amed provided you with such a memorable car-buying experience at Lexus of Pembroke Pines. We're glad he could help make the process easy and enjoyable for you! Enjoy your new ride!

August 03, 2023

Nicholas was the best salesman. He helped us and stayed in touch. Truly the Best More

by Carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Lexus of Pembroke Pines responded

Carter, thank you for your 5 stars and shoutout to Nicholas!

August 02, 2023

Fred Carey is an excellent salesman. He has a great personality and compassion for a person I highly recommend. More

by MYSUZID
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Lexus of Pembroke Pines responded

We're so glad to know that you had a great experience with Fred at Lexus of Pembroke Pines! We appreciate your recommendation and are here for any future needs. Safe travels in your new car!

Aug 03, 2023 -

MYSUZID responded

My email is mysuzid@aol.com

August 02, 2023

Great experience ! !! Thank you so much !!! They are the best !!!!! It’s was amazing work More

by ELISAMHC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Lexus of Pembroke Pines responded

Your review means a lot to us! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience. Safe travels ahead!

August 02, 2023

no this dealer has been very bad with me my wife has been waiting for more than a month for a car to arrive they tell you a lie that it will arrive today and it does not arrive very bad misinformation More

by yariel82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fred Carey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Lexus of Pembroke Pines responded

Yariel, I'm sorry to read about your experience. It's not our intention to misinform or keep you waiting unnecessarily for a car delivery. We understand how frustrating this must be and we'd like the opportunity to make things right here. Please reach out directly so we can discuss this further and work towards resolving this issue promptly. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

Aug 02, 2023 -

yariel82 responded

I am calling that number that you gave me, it says that it is not availab My email is : yariel82@gmail.com

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