Back

Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,816 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 16,816 reviews

July 27, 2023

tom abrahams was the person who sold me the car , i was extremely happy with his service and quick response More

by Novateck0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
Jul 28, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know that you had a great experience with Tom at Lexus of Pembroke Pines. Thanks for the positive feedback, and enjoy your new car!

July 27, 2023

The service to the client was very poor. No communication on the status of the vehicle and it took just over 4 hours for a routine oil change, wheel alignment, and tire rotation and rebalanc More

by andresaua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian Mejia
Aug 02, 2023 -

Lexus of Pembroke Pines responded

We aim for efficient and communicative service, and I sincerely apologize that our team fell short of those standards during your experience. I'd appreciate the opportunity to address your concerns and see if there's anything I can do to help here. Please reach out to me directly when time permits. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

July 27, 2023

We had a great experience ordering and completing the necessary paperwork on the exact model we wanted. More

by mtorresgomez03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Lexus of Pembroke Pines responded

Thanks for sharing your experience! We're glad to know that the process was smooth and efficient at Lexus of Pembroke Pines. Enjoy your new vehicle, and we hope to see you back!

July 27, 2023

I dread the car buying experience and the last two cars I bought I avoided going to the dealer. In this case I needed to go and have to say Darren did a very good job shepherding me through the purchase. He More

by jgbrier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Lexus of Pembroke Pines responded

It's great to know that Darren was able to make your car-buying experience at Lexus of Pembroke Pines a positive one. Drive safely in your new vehicle, and we hope to see you back again down the road!

July 27, 2023

Tom is amazing to work with as he listens to my needs, and always goes above and beyond to ensure that I receive nothing but top quality which I am very appreciative of. He is very communicative and makes More

by JayKay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Lexus of Pembroke Pines responded

It's great to know that Tom provided you with such a positive experience at Lexus of Pembroke Pines. We're glad he was able to meet your needs and keep you informed throughout the process. Thanks for recommending us!

July 27, 2023

It took a long time to get the car I wanted, but Sammy Libraty, kept me informed of what was happening and any progress made/ More

by FPEREZCO4839
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
Jul 28, 2023 -

Lexus of Pembroke Pines responded

We appreciate your patience and are glad to know Sammy kept you updated throughout the process at Lexus of Pembroke Pines. Thanks for the support, and we hope to see you back again down the road!

July 27, 2023

Roberta was wonderful. He was very professional and knowledgeable of what was going on with my car. More

by JPALOV14
Recommend Dealer
Yes
Employees Worked With
Roberto
Jul 27, 2023 -

Lexus of Pembroke Pines responded

Thank you for giving Roberto a shout-out and for working with us at Lexus of Pembroke Pines! Safe travels!

July 27, 2023

Nicholas was very helpful answering our questions. He took all my phone calls and tried every to obtain the best price for us. Remembered my concerns from three years ago and took his time with us. We More

by Emily Vega
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Lexus of Pembroke Pines responded

Emily, it's great to know Nicholas was able to assist you effectively at Lexus of Pembroke Pines. We're glad he could help make your leasing experience a positive one! Enjoy the ride in your new Lexus NX250!

July 26, 2023

Overall excellent service. Ottany should be giving the Award of the Month for being very professional, very knowledgeable, he is a person who we can trust. More

by mary.sol49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know you had an excellent experience with us at Lexus of Pembroke Pines. Your kind words about Ottany's professionalism and knowledge are greatly appreciated! We'll be sure to pass along your praise.

July 26, 2023

Julio is attentive, detail-oriented and really listens to the customer. Great experience buying my Lexus! More

by Irma L Negroni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Lexus of Pembroke Pines responded

Irma, we're delighted to know that Julio provided attentive and detail-oriented service during your visit at Lexus of Pembroke Pines. Enjoy the ride in your new Lexus!

...
582
...