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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,797 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,797 reviews

July 18, 2023

Awesome buying experience! Nathan and his team went out of their way to ensure we got the exact Lexus we were hoping for! I gave him my ideal car and he made it all possible wi More

by Jendez04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moez Sachedina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Lexus of Pembroke Pines responded

Thank you so much for the amazing review! We're glad to hear that Nathan and his team provided you with an awesome car-buying experience. Enjoy your new Lexus IS 350 and drive safely!

July 18, 2023

I'm always satisfied with the level of service and courtesy I receive every time I bring my car in for servicing. Jose was excellent. This time I even got a loaner. More

by jlforbes5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jul 18, 2023 -

Lexus of Pembroke Pines responded

Thank you for the great review! We're glad to hear that Jose and our team provided excellent service and assistance throughout your service. We appreciate your business and look forward to serving you again in the future at Lexus of Pembroke Pines! Safe travels!

Jul 18, 2023 -

jlforbes5 responded

Good deal!

July 18, 2023

Mr. Abrahams make leasing and buying a Lexus an absolute stress free process. He’s knowledgeable and very easy to work with. Thank you very much More

by Lesly P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Lexus of Pembroke Pines responded

Lesly, thank you so much for the kind words! We're glad that we made your leasing and buying experience stress-free. We appreciate your business and hope to see you again at Lexus of Pembroke Pines!

July 18, 2023

The salesperson, Nathan, was very good. He was patient, listened and did whatever he could - it seemed - to get the deal done. However, once it was done there were a few issues, not his fau More

by Peter D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Leon
Jul 19, 2023 -

Lexus of Pembroke Pines responded

Peter, thank you for sharing your feedback. We appreciate your kind words about Nathan and apologize for any confusion or lack of clarity during the financing process. We strive to provide transparent and informative service, so it's disappointing that we missed the mark in this case. If there is anything more we can do to assist you or address any remaining concerns, please don't hesitate to reach out directly. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

July 18, 2023

Melissa Ho is the best service rep! I know when I take my car in for service she will take care of any issue and does it will all out effort. I really appreciate her service and glad More

by GZILLO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
July 18, 2023

Melissa Ho is the best service rep! I know when I take my car in for service she will take care of any issue and does it will all out effort. I really appreciate her service and glad More

by GZILLO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Jul 18, 2023 -

Lexus of Pembroke Pines responded

Thank you for the wonderful review! We're so glad to hear that Melissa provided excellent service and took care of all your car's needs. We appreciate your kind words and look forward to working with you again in the future here at Lexus of Pembroke Pines!

July 18, 2023

Dealership needs remodelling, but overall the experience with Michael was good, new car could have been better washed before delivery More

by KEVINDEPOCASDUMAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Lexus of Pembroke Pines responded

Thank you for your review! We appreciate your feedback and will take it into consideration. We're glad to hear that Michael provided a good experience for you. If there's anything else we can do, please let us know. Have a great day!

July 18, 2023

Francesca really made this process (that’s usually anxiety inducing to me) so quick and simple. She was also very kind, I knew I was making a great choice buying from Lexus of Pines More

by —-
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Majerovicz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Francesca Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Lexus of Pembroke Pines responded

Thank you for the wonderful review! We're glad that Francesca made your car-buying experience a pleasure. Your kind words mean a lot to us at Lexus of Pembroke Pines!

July 18, 2023

Always a pleasant experience at Lexus of Pembroke Pines. Good communication between the dealership and customer, and a loaner always makes it convenient. Quick service, convenience, and great customer servi More

by SUPERACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in service
Jul 18, 2023 -

Lexus of Pembroke Pines responded

Thank you for the positive feedback! We're glad to hear that you had a pleasant experience at Lexus of Pembroke Pines. Our team is committed to providing excellent customer service and making your visit as convenient as possible. We appreciate your continued support and look forward to serving you again in the future!

July 18, 2023

My experience at Lexus of Pembroke Pines was magnificent! Zee was our salesman and I have to say he is great at his job, he understood our expectations and did an excellent job at meeting our needs. Thank Yo More

by croman0207
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irv Smith
Jul 18, 2023 -

Lexus of Pembroke Pines responded

Thank you for the fantastic review! We're delighted to hear that Zee provided such a magnificent experience and met all your expectations. We appreciate your kind words and support. Have a wonderful day!

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