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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
17,987 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 17,987 reviews

November 15, 2023

This dealership was great and Patrick was excellent! He took a lot of time to sit with my mom and I and help us make the right decision for our vehicles and explain everything very thoroughly. Would lov More

by butlerjami8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Lexus of Pembroke Pines responded

Jami, we're delighted to know that Patrick provided excellent service during your visit to Lexus of Pembroke Pines. We look forward to assisting you with your next car purchase! We hope you and your mom enjoy every mile in your vehicles!

November 15, 2023

It's recommended. Very good work experience staff. Your car will be in good hands. More

by DOMCASROSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with Lexus of Pembroke Pines, Domcasrosa!

November 15, 2023

Had a 50,000 mile check up. Thought the service was pretty fast. Spent about 100 minutes waiting . More

by Floridakeysgirl
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Melissa
Nov 16, 2023 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines! We are here to help with any of your future service needs.

November 15, 2023

Edgar was very professional. He explained everything we needed to know about the vehicle and the buying process. The buying process still took longer than I would have liked but More

by JOSE75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Lexus of Pembroke Pines responded

Jose, we appreciate your feedback! We're glad to know Edgar was able to assist you at Lexus of Pembroke Pines, and we appreciate your patience with the team. Drive safe!

November 15, 2023

I went in for my 45,000 mile service. I was super pleased with the time it took in the communication. Associates are always pleasant and professional. . More

by daniel.stairiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
Nov 15, 2023 -

Lexus of Pembroke Pines responded

Daniel, we're glad to know you had a positive experience with your 45,000-mile service at Lexus of Pembroke Pines. We always aim for efficient and professional communication. Thanks for the feedback!

November 15, 2023

Israel was very friendly and profesional. He took the time to discuss all options available and got us a great deal!! I Highly recommend working with Israel. More

by Daza.diego.f
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel Rigaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Lexus of Pembroke Pines responded

Diego, we're delighted to know that Israel provided a friendly and professional service at Lexus of Pembroke Pines. It's great to see you got the deal you were looking for! Thanks for recommending us, we appreciate it!

November 15, 2023

I am always appreciative of the smooth flow from checking, the communication, and short wait for service. Thank you More

by YNBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod
Nov 16, 2023 -

Lexus of Pembroke Pines responded

We're glad to know you had a smooth and efficient service experience at Lexus of Pembroke Pines. Thanks for your positive feedback, we appreciate it!

November 15, 2023

Sammy is kind, knowledgeable and fair, best of all he treated me like an individual More

by Christieandrews47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fanny Alfaro- excellent!
Nov 16, 2023 -

Lexus of Pembroke Pines responded

Christie, thank you for the review! We appreciate the kind feedback about Sammy and hope to see you again at Lexus of Pembroke Pines!

November 15, 2023

Sebastián was amazing ! !! The service department was great, easy and smooth to schedule my service. More

by SEBASMEJIASAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
Nov 15, 2023 -

Lexus of Pembroke Pines responded

Thank you for sharing your stellar service experience with Sebastián and the team at Lexus of Pembroke Pines! Until next time, safe travels!

November 15, 2023

I just purchased the 2023 Lexus IS 300. It is an amazing ride. I received phenomenal customer service from Kawain Swaby. Lexus of Pembroke Pines is lucky to have you as a part of their sale More

by aleshia.copeland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kawain Swaby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fanny and Jorge
Nov 15, 2023 -

Lexus of Pembroke Pines responded

We're over the moon to know that you had such a fantastic experience with our amazing team at Lexus of Pembroke Pines! It's great to see how much you appreciate their hard work. We wish you many safe miles in your new 2023 Lexus IS 300!

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