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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,603 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,604 reviews

February 20, 2023

Rafael was great! He was very knowledgeable, which made it easy for me to choose the right vehicle. More

by Kadeizhat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you found the right vehicle working with Rafael. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

February 19, 2023

It was great, sales person was good asked me what I was looking to pay and what I wanted to put down, and for me that was important More

by SHERYLANNBROWN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid Dahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2023 -

Lexus of Pembroke Pines responded

Thanks for the review! We're glad that the Lexus of Pembroke Pines team was nice to work with. We appreciate your business and confidence in our work. Enjoy the ride!

February 19, 2023

I have been buying cars from Lexus of Pembroke Pines for more than 20 years. It’s ALWAYS. Even a great experience. Yomar has worked with me for the past couple of years and I highly he has made a great expe More

by KEpstein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yomar Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2023 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Pembroke Pines, and we will certainly let Yomar know that you appreciate his help. We look forward to your next visit!

February 19, 2023

Be sure to see Tom for all of your Lexus needs. He is extremely knowledgeable. More

by Rickb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2023 -

Lexus of Pembroke Pines responded

Thank you for the amazing review! We are glad that the Lexus of Pembroke Pines team was wonderful to work with. We appreciate your business and confidence in our team. See you around!

February 19, 2023

Disappointed with this dealership in general. I overpaid for my lease by 10k. And they acted like they were doing me a favor by making some sort of deal. Also, the communication around the terms More

by CHRISTINAPADRICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sal Kamal
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2023 -

Lexus of Pembroke Pines responded

This is concerning to read, and I apologize that you were not greeted with the sales experience you had hoped for. We strive to deliver deals that we believe are fair and accurately priced, and I am disappointed that it did not come across that way. I am upset to hear that you had such a difficult time with one of our team members, and I appreciate you bringing it to my attention. I would like the chance to make this right and learn more about what took place during your visit. Would you please call me so that I can see if there is any way we can assist you moving forward? Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

February 19, 2023

Excellent dealer l, perfect customer service, I recommend Lexus of Pembroke Pines as a perfect Lexus Dealer More

by BLASLEDESMA07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Feb 20, 2023 -

Lexus of Pembroke Pines responded

We are proud to have earned your recommendation! Thank you for choosing Lexus of Pembroke Pines and for sharing your positive experience. Drive safely until we see you again!

February 19, 2023

As usual the service and attention to customer needs are always met at this dealership, we’ve been customers for about 18 years. More

by BGL0611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres service dept.
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Feb 20, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Lexus of Pembroke Pines team over the years. Drive safely, and we hope to see you back again down the road!

February 19, 2023

everyone was so helpful and friendly, no pressure. ..Having my friends go to Christopher soon... More

by ROSIEROMERO79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Haynes
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Feb 20, 2023 -

Lexus of Pembroke Pines responded

It's great to hear that Christopher took such great care of you! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience. Safe travels ahead!

February 19, 2023

Service was excellent, the cars was picked up at my house the gentleman that came was very nice, respectful next day the car was returned at my office. No stress at all More

by mercedesescotet
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only deal with the driver that bring my car
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Feb 20, 2023 -

Lexus of Pembroke Pines responded

Thank you for the great review and kind words about Lexus of Pembroke Pines. We are pleased to hear about our team's great work, and we hope to see you in the future!

February 19, 2023

Alejandro was amazing. He walked me through my complete service process and provided me with top of the line service. He is a great representation of the Lexus company. More

by jamesfrye11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Burgos
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Feb 20, 2023 -

Lexus of Pembroke Pines responded

It's great to hear that Alejandro took such great care of you! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience. Safe travels ahead!

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