Lexus of Pembroke Pines

Michele was a pleasure to work with. As a loyal Lexus customer for many years, Michele made what's usually a daunting process very easy and pleasant. While we had to wait a few weeks for As a loyal Lexus customer for many years, Michele made what's usually a daunting process very easy and pleasant. While we had to wait a few weeks for the weeks, we are very happy with the transaction and new RX. Very professional, responsive and true to their word. More

Got my new lease with Reggie’s help. Thanks for making it so easy and having so much patience through it all!! Truly the best service out there. Thank you again! Thanks for making it so easy and having so much patience through it all!! Truly the best service out there. Thank you again! More

Andres was my service provider and he performed well and made sure my vehicle needs were addressed made sure my vehicle needs were addressed More

Juan was excellent, good communication and was true to his word. I would highly recommended his word. I would highly recommended More

My Lexus was purchased on 2009 in this dealership. Since then, my car has been serviced in their facility. From my Service Advisor, Mr. Jose L. Amaro, I always have received the best care to my ve Since then, my car has been serviced in their facility. From my Service Advisor, Mr. Jose L. Amaro, I always have received the best care to my vehicle needs. His knowledge, experience, attention to details and honesty, make him a dependable professional. I am very grateful to him and to Lexus of Pembroke Pines staff in general. More

Great service and the service time is quick from the time I drop off to pick up. I drop off to pick up. More

My experience with my saleswomen was outstanding. Great job Veronica you made my acquisition wonderful Great job Veronica you made my acquisition wonderful More

Drove 4 and 1/2 hours across state to purchase a Lexus ES350 that they had that I wanted after talking to not so good dealers near my own home. I initially talked to Alejandro who then had Andres call me. ES350 that they had that I wanted after talking to not so good dealers near my own home. I initially talked to Alejandro who then had Andres call me. He verified the car I wanted was in stock, did so quick and from there the process was the easiest I have ever experienced with a dealer. I have purchased many cars throughout the years and they were always difficult and put a soar taste in my mouth. Not here. There were no games, no shady sales tactics and the process was quick. Even Eduardo De Leon with the insurance nation was really awesome to work with as was Dayton who took care of the paperwork. They really made me happy and in fact my wife ended up getting a RX350 at the same time too. I'm glad I did a search, found them and decided to make the drive and buy from them. They are exactly how a dealership should be and the experience is exactly how it should be. If only they weren't so far away for service. Andres is awesome! More

Andre Rust has been my service advisor for 15 years. Always responsive and professional, no matter what the challenge. This service visit I had a big problem and he took care of it, got me the guidance Always responsive and professional, no matter what the challenge. This service visit I had a big problem and he took care of it, got me the guidance I needed and made my day. I am so grateful. More

My brand new 2 week old car got a light turned on for tires and my service representative Andre kept it, after a week I called and couldn’t get a hold of him to check the status of my vehicle. After FOUR tires and my service representative Andre kept it, after a week I called and couldn’t get a hold of him to check the status of my vehicle. After FOUR calls trying to reach him and him still not being available, the service department representative was nice enough to get to the bottom of it for me and find out what the status of my car was. Turns out, he had put the wrong number on my car apparently even though I have the paperwork with me that shows the right number. Terrible service, absolutely no communication. Just awful. More