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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,565 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,565 reviews

January 28, 2023

Outstanding customer service and great attention to detail, very impressed with the quality of the service BETTER THAN BMW More

by JUANHERRER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Lexus of Pembroke Pines responded

Jaun, thank you for the review! We are so glad to hear that you had such a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

January 28, 2023

Jeff Hernandez was outstanding as always. He kept me informed on all issues related to the parts being backorder and completion date. Also, the Valet service was prompt and efficient. More

by MW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
Jan 30, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are thrilled to hear that Jeff delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

January 28, 2023

My experience was good. Patrick was attentive which lead to a wonderful experience. Will be back! More

by NYADUKES
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Patrick and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

January 28, 2023

The service advisor and everyone there are very cordial. Also very prompt service and comfortable area to sit and wait. More

by MARIADELC19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Jan 30, 2023 -

Lexus of Pembroke Pines responded

Maria, thank you for the review! We are so glad to hear that you had a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

January 28, 2023

I have had a relationship with Pembroke PInes Lexus for over two decades and have always had a pleasant experience. It was an absolute pleasure meeting and working with Yomar.. He is professional, knowledg More

by deborah.bealmear
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Yomar Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Lexus of Pembroke Pines responded

Deborah, thank you for the review! We are so glad to hear that Yomar delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

January 27, 2023

Kazi's Knowledge of the cars he is selling and the industry in general is amazing. I've bought two cars through him in the last 5 years. He has an excellent communication style when explaining the fea More

by Adnan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Lexus of Pembroke Pines responded

We are grateful to receive this feedback about our team! Kazi will appreciate your kind words. Thank you so much for trusting Lexus of Pembroke Pines with your loyal business!

January 27, 2023

Lorena was wonderful, I was purchasing a vehicle for my Mother and Lorena took the time to make her feel comfortable with the car and all of the options. More

by loremel824
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Lexus of Pembroke Pines responded

We are happy to hear that Lorena and the team took such great care of you! Thank you for trusting Lexus of Pembroke Pines with your business, we hope to see you again down the road. Safe travels!

January 27, 2023

Frank Guerrero is fantastic. We have done business with him for many years. He goes above and beyond his job to assist his customers. We highly recommend Lexus of Pembroke Pines, More

by cqueved
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gemma Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guerrero
Jan 27, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that Frank delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back again at Lexus of Pembroke Pines!

January 27, 2023

I am back with Lexus Brand, the process from the first moment was amazing. Andres Vergara was attentive with all my needs & requirements and now I have the most beautiful Black Lexus N250 2023 with my fav More

by carolpcp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The closing process with Gema was a Disney experience too. I need to say that the Technology that Lexus has to sign documents is a Disney Experience.
Jan 27, 2023 -

Lexus of Pembroke Pines responded

We will certainly let all who were involved know you had a fantastic buying experience! Congratulations on your new 2023 Lexus N250. Andres and the rest of the Lexus of Pembroke Pines team will appreciate the kudos. Thanks so much for the glowing feedback and we look forward to your next visit with us!

January 27, 2023

Dependable Professional Courteous Efficient Thorough Finish in timely manner and finish on the time provided to finish More

by BDONE321@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Steigele , Jeremy Reviera
Jan 27, 2023 -

Lexus of Pembroke Pines responded

All we can say is — wow! Thank you for taking the time to let others know what being a guest with Lexus of Pembroke Pines is like. We're thrilled you enjoyed your time working alongside our team. Take care!

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