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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
17,055 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 17,055 reviews

March 12, 2023

Julio was customer focused and the dealership had a nice variety of options to choose from. More

by KaliJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Lexus of Pembroke Pines responded

Kali, we are so happy to hear that you enjoyed working with Julio! Thank you for reviewing Lexus of Pembroke Pines!

March 11, 2023

The only person I normally work with is Jose Amaro who if fabulous in his job. I have contact with the kids that work in the car loaner center and they are always congenial. I like the updates via text mes More

by JANE.LANDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Mar 14, 2023 -

Lexus of Pembroke Pines responded

Thanks for the review, Jane! It is nice to hear that the team is friendly and nice to work with. We appreciate your business and these kind words here at Lexus of Pembroke Pines.

March 11, 2023

I’m very happy with the Constantino attention wich me thank very much I appreciate. Lexus from Pembroke are the best to buy cars More

by spineda0827
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review. We're glad that the team at Lexus of Pembroke Pines has been wonderful to work with. See you next time!

March 11, 2023

Efrain is a true professional, was able to guide me me the right direction with my trade in. He was very helpful. He made my trade possible and answered all my questions. I definitely recommend him. Thank More

by Jessenia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Lexus of Pembroke Pines responded

Jessenia, we are thrilled that you had such a positive experience with Efrain! Thank you for choosing Lexus of Pembroke Pines and for sharing your support. Safe travels in your new SUV!

March 11, 2023

Maintenance was handled professionally by Darren, my sales Rep and Branden in delivery to assure car was picked up and returned same day- the little courtesy of backing car into parking space as well a More

by Ourfathersbusiness
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren and Branden
Mar 13, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that Darren, Branden, and the Lexus of Pembroke Pines team delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

March 11, 2023

Excellent Service as always - John is always extremely professional and goes above and beyond with his attention to service. More

by B.CHAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Service writer
Mar 14, 2023 -

Lexus of Pembroke Pines responded

Thank you for the stellar review of Lexus of Pembroke Pines! See you again next time.

March 11, 2023

Good services, nice customer service, on time, we will return for sure, clean my car More

by flrtrucking05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hernandez
Mar 14, 2023 -

Lexus of Pembroke Pines responded

Thank you for sharing this 5-star feedback with the Lexus of Pembroke Pines team. We look forward to assisting you again down the road.

March 11, 2023

I called for two days and left three messages never got a call back. You either don’t have enough employees to service people or you just don’t care More

by dylpee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
My service advisor sir is not listed he was terrific the dealership was the problem
Mar 21, 2023 -

Lexus of Pembroke Pines responded

We strive to deliver timely and attentive communication, and I sincerely apologize for any oversight in response. I'd like to step in and offer my assistance directly. Unfortunately, I won't be able to locate your contact information without a full name, so please give me a call and I'll make sure to get back to you as soon as possible. Best, Osiris Barcelo - Service Manager - (954) 443-2332

March 10, 2023

Kazi is very good employee for you. He is patient and not over bearing, like some car sales people come on as. More

by ajduhe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Lexus of Pembroke Pines responded

Kazi and the entire Lexus of Pembroke Pines team are delighted to see your wonderful review! Thank you for supporting Lexus of Pembroke Pines and we will see you next time!

March 10, 2023

Service Department. John Steigle is the best rep they have! Very honest, friendly, responsive and responsible. I don't know what I would do without his guidance, he is t More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Steigle
Mar 10, 2023 -

Lexus of Pembroke Pines responded

Gloria, thank you for the review! We are so glad to hear that John delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

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