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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,694 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,694 reviews

October 21, 2022

I arrived a bit late, and I just needed to wait a few minutes before Andre register my car. I left the car there and it was finished in a couple of hours. The check out was also quick and easy. I love Le More

by MAROCARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Oct 21, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Andre and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

October 21, 2022

This is my 8th vehicle purchased from Lexus of Pembroke Pines. 3 of 8 have been with Zee Hanif. He is the best sales person because of the fact that he doesnt treat you like a customer, he treats you like More

by Mel P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres (Finance)
Oct 21, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review, Mel! We are so glad to hear that you found the right vehicle working with Zee, Andres, and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

October 20, 2022

Julio Arango was amazing. His attention to detail was superb. Definitely, one of the best. More

by Katherinediazgl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Lexus of Pembroke Pines responded

Katherine, thank you for the great review! We are thrilled to hear that Julio delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

October 20, 2022

The entire staff, including the sales, financial, insurance personnel were very courteous, professional and knowledgeable They made us very comfortable and dealt with us fairly. More

by BRUCE.BIALY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Lexus of Pembroke Pines responded

Thanks for leaving Lexus of Pembroke Pines a great review, Bruce! We're over the moon our entire team offered friendly assistance and expertise that shaped a fantastic experience. Please let us know if we can do anything else for you. Drive safe and take care!

October 20, 2022

So far so good. I have yet to have a negative experience. When I am getting my car serviced and its for extended time I'm offered a loaner car. More

by Virginie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with us. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

October 20, 2022

The service I received from Lexus of Pembroke Pines surpassed exceptional lovely staff and teamwork. More

by jodiannthompson89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio,Toro
Oct 20, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

October 20, 2022

My expectations were met and exceeded. Mr. Rust is the epitome of what Lexus represents, excellence! More

by ALD555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Andre Rust
Oct 20, 2022 -

Lexus of Pembroke Pines responded

We're thrilled to hear our team exceeded expectations! Thank you for the excellent review and for trusting Lexus of Pembroke Pines with your business - we're at your service if you need us down the road! Take care.

October 20, 2022

Excellent service from Andres, the process was easy. Called two days prior to schedule an appointment with no hassle. I do recommend requesting a loaner when scheduling the appointment if you have a bus More

by RFDG27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Hector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres from Service.
Oct 20, 2022 -

Lexus of Pembroke Pines responded

Thank you for the five stars for Lexus of Pembroke Pines! We are so glad that Andres delivered excellent service and ensured your experience was stress-free. Drive safely, and we'll see you next time!

October 20, 2022

Everything was done quickly and on time, service people were very courteous and shows a great degree of professionalism. I would really like you to offer some small breakfast or lunch complementary. Tha More

by CANTARER2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Lexus of Pembroke Pines responded

We're delighted our team offered welcoming and timely professionalism that shaped a 5-star Lexus of Pembroke Pines experience. We appreciate you sharing your feedback and will take this into consideration. Please don't hesitate to reach out if we can help with anything else. Thank you! Osiris Barcelo - Service Manager - (954) 443-2332

October 20, 2022

Edgar Chaparro was courteous and patient. He was attentive and answered all necessary questions. He referred us to Darryl Carib, the financial loan adviser who took the time to explain all op More

by DANCAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Carib
Oct 21, 2022 -

Lexus of Pembroke Pines responded

We are happy we could assist you! Thank you for coming to Lexus of Pembroke Pines and for stopping by to share your experience. Safe travels ahead!

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