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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,757 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,757 reviews

October 15, 2022

Great and fast service, everyone was really attentive I’ll definitely recommended apart from driving a Lexus is a true experience More

by MELENDEZ.JUAN22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amed Rordiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2022 -

Lexus of Pembroke Pines responded

Juan, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

October 15, 2022

Dealer was very flexible with our appointment and negotiation. Kelsey Vespe was very pleasant to deal with. More

by RFKOLOSKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Vespe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Kelsey and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

October 15, 2022

Sebastian is the best, knowledgeable, customer driven, his customer service is top notch. Highly recommended. A++++ More

by Reinaldo Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejias
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Oct 17, 2022 -

Lexus of Pembroke Pines responded

Thanks for giving Sebastian a shoutout! We're thrilled that his commitment to great customer care stood out to you. Take care! - The Lexus of Pembroke Pines Team

October 15, 2022

Perfect service I’m so glad to be a Lexus family thanks for the excelente car More

by ANDRESCLAUSSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2022 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive feedback! We are grateful for your business here at Lexus of Pembroke Pines. Drive safely until we see you again!

October 15, 2022

If I can nominate Rod Fuller and staff an award of “EXCELLENCE “ I am doing it now. The BEST! More

by RIDER903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Fuller
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Oct 17, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Rod and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

October 14, 2022

Horrible service with Andres Majerovicz. He was very disrespectful and demeaning. He argued with me about payment agreements I made with my salesperson and threw paperwork at me to sign with More

by AVA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andres Majerovicz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2022 -

Lexus of Pembroke Pines responded

I am so sorry to hear that you did not receive the friendly and accommodating service we pride ourselves on during your recent visit. We certainly expect more for our valued guests, and I will be sure to speak with my team immediately to ensure something like this does not happen again. We really appreciate your feedback, and if there is anything I can do to help improve your experience or if there is anything else you would like to share, please don't hesitate to get in touch. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

October 14, 2022

I was served by Efrain. He was very attentive since the beginning. He answered all my questions and explained all the car features. I would recommend him to anyone looking f More

by MORENOGRETEL2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Majerovicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2022 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We are so glad to hear that Efrain and Andres delivered such an outstanding purchase experience. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Lexus of Pembroke Pines!

October 14, 2022

Dealer experience is always smooth and satisfactory. Isidro is the best! He is so courteous and his professionalism knows no borders. He makes the experience, and the trip to service the car worthwhile. More

by PROQUINP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro from Service
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Oct 14, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Isidro and the Lexus of Pembroke Pines team> Drive safely, and we hope to see you back again down the road!

October 14, 2022

Great experience from beginning to end! Sales , financing and insurance simple and easy. Only way to go! Tom Abraham’s for President!! More

by jdkn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are thrilled to hear that Tom delivered such a seamless purchase experience. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

October 14, 2022

As always amazing service and costumer service. Always a great experience with Lexus of Pembroke Pines. More

by Lauste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
Report | Print
Oct 14, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

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