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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,641 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,641 reviews

September 29, 2022

I live in Boca Raton and usually buy my vehicles from the dealers nearby . Cesar from Pembroke Pines was only one who could obtain the vehicle I wanted. He kept me posted til delivery. He was worth the ad More

by mlasker4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Lexus of Pembroke Pines responded

It's so fantastic to hear that Cesar went above and beyond to ensure you took home the vehicle you were looking for! Thank you for the 5-stars from all of us at Lexus of Pembroke Pines!

September 29, 2022

The service at this dealership is excellent. The service advisors are courteous, professional and gets you in and out in an expeditious manner. More

by SHARON.CARTER2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Lexus of Pembroke Pines responded

Hi Sharon - Thanks for taking the time to leave Lexus of Pembroke Pines a five-star review! We appreciate knowing that you were satisfied with your services. Take care!

September 29, 2022

Long waiting time for an oil change and tire rotation. Also, they still haven’t fixed my broken AC clip vent. More

by MOCHOA_7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ayash
Oct 03, 2022 -

Lexus of Pembroke Pines responded

Thanks for sharing. I am sorry about the long wait for your service and that there is an outstanding issue with your vehicle. Please reach out to me at your convenience so I can help. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

September 28, 2022

Eid was very thorough explaining and answering questions. He made me feel comfortable and is excellent in his element - great job! More

by Joanne Gatewood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eid Alkabouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eid - 5 Star employee
Sep 28, 2022 -

Lexus of Pembroke Pines responded

Joanne, thank you for the great review! We are so glad to hear that Eid delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

September 28, 2022

Darren Lausanne was the best and very helpful. He went above and beyond to ensure I was able to get into my car. I will ensure that my friends and family purchase a car from Lexus of Pembroke Pine More

by MRSALFRED1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that Darren delivered such an outstanding purchase experience. Drive safely in your new vehicle, and we hope to see you back again at Lexus of Pembroke Pines!

September 28, 2022

The greatest lexus dealership around Excellent service mellisa my service advisor is simply amazing A true asset to your dealership More

by EVERETTWHEATLEY
Recommend Dealer
Yes
Employees Worked With
Melissa
Sep 28, 2022 -

Lexus of Pembroke Pines responded

It means so much that you are a happy customer! Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback. Have a wonderful day!

September 28, 2022

My advisor Isidro Garcia is always amazing. He is always very professional and courteous and takes his time explaining the work required and also takes his time explaining the bill. More

by Jose Millares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Garcia
Sep 28, 2022 -

Lexus of Pembroke Pines responded

Thank you for your review, Jose! We're glad that Isidro was professional, courteous, and nice to work with. See you again next time here at Lexus of Pembroke Pines!

September 28, 2022

The female that approached me was very kind and shared with me what I needed to do. My name was called and I shared what needed to be looked at. The serviceman ves very knowledgeable and took my car. An More

by TANGEL1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Lexus of Pembroke Pines responded

We are happy to hear that our team took such great care of you! Thank you for choosing Lexus of Pembroke Pines and for sharing your positive review. Drive safely until we see you again!

September 27, 2022

Glad we had a rental car since it took 2 days for an oil change. More

by yoa8181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod
Oct 03, 2022 -

Lexus of Pembroke Pines responded

Thank you for the review! We are glad to hear that the Lexus of Pembroke Pines team was able to get the job done. We appreciate your patience with regard to your oil change and will be sure to work towards improving our efficiency in the future. If there is anything more we can do to assist you, please feel free to reach out!

September 27, 2022

Took my car for service and an issue with my trunk . Got everything taken care of ! John is awesome ! More

by Yvynandry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Sep 27, 2022 -

Lexus of Pembroke Pines responded

Thanks for relying on John and the Lexus of Pembroke Pines team to get the job done. We're always happy to step in and help!

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