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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,604 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,604 reviews

September 08, 2022

Usually, they do a good job of cleaning the car after service. This time they didn't. The wheels were filthy. More

by piedpifer
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Lexus of Pembroke Pines responded

It's disappointing that we fell short of our five-star standards. I want to apologize for how your vehicle was returned to you and will ensure to improve our attention to detail moving forward. In the meantime, I would like to make this right for you and ensure your vehicle looks like new. Please give me a call when you can. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

September 08, 2022

I appreciate professionalism and customer orientation of the employees, always a pleasure to get the best car from the best dealership More

by OLGAKIM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eid
Sep 09, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

September 08, 2022

Professional, friendly atmosphere: Gets you in and out in a timely manner. Attentive to your needs. More

by SHARON.CARTER2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Lexus of Pembroke Pines responded

Sharon, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

September 08, 2022

Rafael is an excellent professional, very kind, and a gentleman. Also the Lexus P.Pine team, it's a good team More

by PADRONMC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Lexus of Pembroke Pines responded

We can't wait to share your flattering feedback with Rafael and the team! Thank you for the 5-stars, and come by Lexus of Pembroke Pines anytime you need!

September 07, 2022

Jose Amaro was very polite and did an excellent job servicing my car, I want him to continue being my service advisor More

by edward.dobrowolski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Sep 07, 2022 -

Lexus of Pembroke Pines responded

Edward, thank you for the great review! We are thrilled to hear that you had a successful service experience working with Jose and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

September 07, 2022

Lexus of Pembroke Pines always exceeds my expectations. The service is phenomenal and I enjoy going there. More

by KRYSTAL.SOCORRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Gutierrez
Sep 07, 2022 -

Lexus of Pembroke Pines responded

Your feedback makes our day! Thank you for being a great Lexus of Pembroke Pines customer. Take care!

September 07, 2022

Ariel was extremely friendly, welcoming and approachable with helping to close a lease for us. He presented multiple options and cars and was patient while we sorted through what was the right fit. He eve More

by Shane Simon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Lexus of Pembroke Pines responded

Shane, it makes us smile to hear that Ariel provided you with exceptional customer service during your recent experience. Thank you for supporting Lexus of Pembroke Pines with your 5-star review. Please let us know if you ever need anything else!

September 07, 2022

Adeel was amazing! He helped me get the car of my dreams and made the process seamless! He is the reason I will come back to Lexus of Pembroke Pines in the future! He i More

by Georgejmclean88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adeel Sadiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Lexus of Pembroke Pines responded

Here at Lexus of Pembroke Pines, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Adeel, and it was a pleasure having you at the dealership. We appreciate your review!

September 07, 2022

Patrick is a very special person. He makes himself always available, very knowledgeable, but mots important he is honest and sincere and makes you want t come back. More

by rballotta
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Lexus of Pembroke Pines responded

This is wonderful feedback. Thank you for taking the time to let others know what being a guest with Lexus of Pembroke Pines is like and we will pass along the kudos to Patrick. Take care!

September 07, 2022

Julia was great and extremely helpful ! Thank you for making this experience easy for us we love the new car ! More

by Biancamos09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia Zabrian
Sep 07, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review, Bianca! We are thrilled to hear that you had a successful purchase experience working with Julia. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

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