Mikhail Khalev
Mikhail Khalev at Lexus of Pembroke Pines
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Mikhail Khalev

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.8
163 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

4 yrs, 6 mos

Languages Spoken

English English

Russian Russian

4.8

163 Reviews

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163 Reviews of Mikhail Khalev

May 01, 2024

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Employee Rating

Amazing! Mikhail is wonderful to work with! He needs a promotion! Thank you so much! More

by GOBERLENDER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Art Armani, Boris Argudin

May 01, 2024

Lexus of Pembroke Pines responded

Thank you for sharing your 5-star review of Lexus of Pembroke Pines! We will pass along your appreciation to Mikhail and the team. Safe travels!

April 26, 2024

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Israel and Mikhail were amazing! They were with me through the entire process and it felt like family. Every question was answered. The phone calls and follow ups were timely. The re More

by yollie6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rohan Alexander, Israel Rigaud

Apr 26, 2024

Lexus of Pembroke Pines responded

It's fantastic to know that Israel and Mikhail provided you with such a memorable experience at Lexus of Pembroke Pines. We're glad the process was smooth for you! Enjoy your new dream car and thanks for choosing us!

April 20, 2024

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A great dealership that made sure I got a great deal with my difficult trade in (due to the negative equity). Everyone I interacted with was really friendly and professional and I never felt like I was being More

by dnlaurie
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Lorenzzi , Moez

Apr 22, 2024

Lexus of Pembroke Pines responded

We're delighted to know you had a positive experience at Lexus of Pembroke Pines and that Moez was able to help secure a fantastic deal for your new Lexus NX 250. Enjoy the ride!

April 19, 2024

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Overall a Turnkey Experience from start to finish. Lexus of Pembrook Pines made it easy. Thanks More

by NALAWLER
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Otany Lantigua, Andre Armani , Hoteniel Crespo,

Apr 19, 2024

Lexus of Pembroke Pines responded

Thank you for this 5-star review of Lexus of Pembroke Pines! Have a stellar day!

April 14, 2024

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Great service purchasing my new car. From sales to financing dept personnel, all courteous and professional. More

by venecomp2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kazi Sofian

Apr 15, 2024

Lexus of Pembroke Pines responded

We're delighted to know you had a great experience with our team at Lexus of Pembroke Pines. Thanks for the positive feedback about your car purchase process!

April 04, 2024

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Very professional, very quick, made the whole experience seamless, I would go back in a heartbeat and work with Mikhail. More

by Norbert Perez
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

Lexus of Pembroke Pines responded

Norbert, it's great to know that Mikhail and our team at Lexus of Pembroke Pines provided you with a seamless experience. We're here for any future needs you might have - thanks so much!

March 21, 2024

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This is my third time I trade my car with Michael Khalev. I am very happy wit service he is providing, always easy and very fast, it" pleasure to work with him and honestly , he is main reason, why I still c More

by YUL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Armani, Art Armani

Mar 21, 2024

Lexus of Pembroke Pines responded

We're so glad to know that Michael and our team at Lexus of Pembroke Pines have consistently provided you with excellent service. It's wonderful to see your loyalty, and we appreciate the recommendation! Enjoy cruising in your new Lexus ES 350 - we'll be here when it's time for another upgrade!

March 20, 2024

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Horrible experience from lying about approval to finally getting my car delivered like I just bought a Toyota Corolla. Finance was the best! Direct and super to work with after approval of course :) Deale More

by KLEVETIN72
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Zee Hanif, Rohan Alexander

Mar 21, 2024

Lexus of Pembroke Pines responded

I'm glad you had a positive interaction with our finance team, however, I'm sorry to read about your experience with getting your approval and delivery. We strive for transparency and quality service, so it's disappointing that we didn't meet those expectations this time around. If there are any unresolved issues or further feedback you'd like to share, please don't hesitate to reach out directly. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

March 19, 2024

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Very good personnel. Everyone is very professional, courteous, committed and kind. Excellent behavior and well mannered More

by PALACIOSELISA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fanny Alfaro

Mar 20, 2024

Lexus of Pembroke Pines responded

We're delighted to know you had a positive experience with our team at Lexus of Pembroke Pines. Thanks for recognizing their professionalism and courtesy!

March 19, 2024

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Instead of the usual 2-3 months, it took almost 8 months for my car to be delivered. No one in upper management ( ie, the sales manager) approached me to explain the reason why (although I'm sure they screw More

by abdool7471
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Andre Armani, Rohan Alexander

Mar 21, 2024

Lexus of Pembroke Pines responded

I'm truly sorry to read about your experience. It's important for us to provide timely service and clear communication, so it's disappointing that we didn't meet those expectations this time around. We understand how frustrating the delay must have been and I apologize for any inconvenience caused by our insurance verification process as well. Your feedback is valuable in helping us improve, so if you'd like to discuss further or share more details about what happened, please reach out at your earliest convenience. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

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