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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,796 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,796 reviews

September 28, 2022

Eid was very thorough explaining and answering questions. He made me feel comfortable and is excellent in his element - great job! More

by Joanne Gatewood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eid Alkabouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eid - 5 Star employee
Sep 28, 2022 -

Lexus of Pembroke Pines responded

Joanne, thank you for the great review! We are so glad to hear that Eid delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

September 28, 2022

The greatest lexus dealership around Excellent service mellisa my service advisor is simply amazing A true asset to your dealership More

by EVERETTWHEATLEY
Recommend Dealer
Yes
Employees Worked With
Melissa
Sep 28, 2022 -

Lexus of Pembroke Pines responded

It means so much that you are a happy customer! Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback. Have a wonderful day!

September 28, 2022

Darren Lausanne was the best and very helpful. He went above and beyond to ensure I was able to get into my car. I will ensure that my friends and family purchase a car from Lexus of Pembroke Pine More

by MRSALFRED1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that Darren delivered such an outstanding purchase experience. Drive safely in your new vehicle, and we hope to see you back again at Lexus of Pembroke Pines!

September 27, 2022

Jose gets me in and out, with a job always done right, and a fast turnaround. Amazing service! More

by KEKHAOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 28, 2022 -

Lexus of Pembroke Pines responded

Your confidence in Jose means so much to us! Thank you for continuing to choose Lexus of Pembroke Pines, we look forward to welcoming you back next time. Drive safely!

September 27, 2022

Committed and knowledgeable personnel equate to excellence in service. John was authentically engaged in providing and delivering outstanding and first experience. Thank you John for an awesome int More

by MIG6035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ayash
Sep 27, 2022 -

Lexus of Pembroke Pines responded

We couldn't ask for a better review! When a customer says words like this, we know we're doing our job right, and John will definitely appreciate the praise. We look forward to working with you again at Lexus of Pembroke Pines!

Sep 27, 2022 -

MIG6035 responded

Thanks.

September 27, 2022

Jose's customer service is always exceptional. Appreciate the time he takes to ensure I understand what services are recommended for my vehicle. I do not feel pressured to have to make a rash de More

by Corey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Sep 27, 2022 -

Lexus of Pembroke Pines responded

Corey, it's great to hear that Jose's customer service has positively impacted your experience at Lexus of Pembroke Pines! We are lucky to have him and will pass your five stars along. Until next time!

September 27, 2022

Took my car for service and an issue with my trunk . Got everything taken care of ! John is awesome ! More

by Yvynandry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Sep 27, 2022 -

Lexus of Pembroke Pines responded

Thanks for relying on John and the Lexus of Pembroke Pines team to get the job done. We're always happy to step in and help!

September 27, 2022

Nick was great! Had a very pleasant car buying experience with him, and I’m usually apprehensive about working with car salesmen. I unhesitatingly recommend Nick. Th More

by PATRICIAMCDONALD75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Lexus of Pembroke Pines responded

Patricia, thank you for your review. While I'm glad Nick took excellent care of you throughout the car-buying process, I'm sorry for any inconvenience caused by our facilities. I will make a note of this review in our constant effort to improve, but if you'd rather discuss it, please consider giving me a call. Thank you for your business and take good care. Lynn Gonzales - Customer Relations Manager - 954-381-7993

September 27, 2022

Glad we had a rental car since it took 2 days for an oil change. More

by yoa8181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod
Oct 03, 2022 -

Lexus of Pembroke Pines responded

Thank you for the review! We are glad to hear that the Lexus of Pembroke Pines team was able to get the job done. We appreciate your patience with regard to your oil change and will be sure to work towards improving our efficiency in the future. If there is anything more we can do to assist you, please feel free to reach out!

September 26, 2022

Eid was great! He was always super responsive and quick to answer all my questions. I was in a time crunch since I was leaving the country so I was super grateful t More

by Ejohn0301
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eid Alkabouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with Eid and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

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