Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,627 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership
View Awards

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 16,627 reviews

April 17, 2022

La atención al cliente es muy buena ,los empleado son muy amables,y el servicio es bueno More

by FLAQUITACHIQUITA121924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ayash
Report | Print
Apr 18, 2022 -

Lexus of Pembroke Pines responded

Muchas gracias por dejar una reseña para Lexus of Pembroke Pines!

April 17, 2022

Very professional and pleasant experience, Julio did an excellent job with the process and attention to detail. More

by And05rei
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
Report | Print
Apr 18, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

April 17, 2022

Alex is One IN A MILLION ! !! Every dealership needs financial advisers like you. Thank you for your professionalism, always good actitud , elegance and for such a great experie More

by Ana_padron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Guevara
Report | Print
Apr 18, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review, Ana! We are so glad to hear that you had such a successful purchase experience working with Alex and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

April 17, 2022

The dealership was clean and tidy. The staff was courteous and friendly. The sales person was persistent and made me feel like he valued my opinion. More

by avg185
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
Report | Print
Apr 18, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

April 16, 2022

Andre is consistently courteous and always available to address any questions or concerns. Overall service team is A plus! More

by LMCKINN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre
Report | Print
Apr 18, 2022 -

Lexus of Pembroke Pines responded

Thank you for your confidence in Andre and the team! We are happy to have you as a Lexus of Pembroke Pines customer and we hope to welcome you back again down the road. Drive safely!

April 16, 2022

I was very pleased with how quick the process with buying a car was , I was in and out in 2 hours. Marlon was very helpful with addressing my questions in a timely manor and providing great customer service More

by HEIDI_RIDENOUR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2022 -

Lexus of Pembroke Pines responded

Heidi, your review means a lot to us! Thank you for choosing Lexus of Pembroke Pines and for sharing your kind words about Marlon and our team. We wish you many safe and happy miles ahead!

April 16, 2022

Excellent customer service. Fast service. Employees very nice people. Overall good very nice people. Recommend More

by LAMIMI38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ayash
Report | Print
Apr 18, 2022 -

Lexus of Pembroke Pines responded

Your confidence in our work means a lot to us! Thank you for choosing Lexus of Pembroke Pines and for sharing your positive feedback. We hope to welcome you back for all your future services!

April 16, 2022

Was told one price and went to pay and it was higher. Had to dispute charge. I was told I had road hazard as long as I had my new tires to find out that’s not the case. Not very happy. More

by BABACEDES
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felipe Prodomo and Jose Camra
Report | Print
Apr 28, 2022 -

Lexus of Pembroke Pines responded

I'm sorry your initial estimate was lower than your final bill. We want to prevent unwelcome surprises and apologize we missed that mark. We will use this feedback in an effort to improve our communication, but I also want to allay your concerns and clear things up how I can. If you'd like to have a conversation, please be in touch. Best, Osiris Barcelo - Service Manager - (954) 443-2332

April 16, 2022

I was not treated as a loyal customer. I didn’t experience Lexus quality anymore More

by fernandomarquez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Micky Mehta, Jodi Robinson
Report | Print
Apr 28, 2022 -

Lexus of Pembroke Pines responded

Fernando, this review is disappointing to receive. We want the most for our guests, and I am sorry to hear that this was not better reflected in your time working with us. I would appreciate the chance to speak with you to see what I can do to improve your visit. If you are willing to discuss this further, please feel free to reach out. Best, Lynn Gonzales - Customer Relations Manager - 954-381-7993

April 16, 2022

the best sales team and service professionals I've experience with a car dealer that's the reason why this is my fourth Lexus purchased from Lexus of Pembroke Pines/ More

by RJIMZP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie King
Report | Print
Apr 18, 2022 -

Lexus of Pembroke Pines responded

Your glowing feedback means a lot to us! Thank you for choosing Lexus of Pembroke Pines and for stopping by to leave a review. Safe travels in your new car!

1
...
926
927
928
...
1663