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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,616 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,616 reviews

April 10, 2022

We contacted our service advisor John and were very happy that he took our car in and had it completely checked out before the extended warranty lapsed. More

by julie_cheon
Recommend Dealer
Yes
Employees Worked With
John from The Service Dept.
Apr 11, 2022 -

Lexus of Pembroke Pines responded

Thank you, Julie! It's great to hear that John took excellent care of you and your vehicle and appreciate you mentioning him. All of us at Lexus of Pembroke Pines are grateful for your business!

April 10, 2022

Great service, very satisfied with the time response on Busy Saturday morning traffic at dealership. More

by dportal10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Fuller
Apr 11, 2022 -

Lexus of Pembroke Pines responded

Thank you so much! It's our pleasure to assist you and we are thrilled that you are satisfied with our service. Hope to see you next time at Lexus of Pembroke Pines!

April 10, 2022

They have excellent costumer service and they are very willing to assist. They have experienced and professional staff. More

by HAYDEEALICEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ayash
Apr 11, 2022 -

Lexus of Pembroke Pines responded

Thank you for the review and kind words about the team here at Lexus of Pembroke Pines! We're glad that we've been helpful and professional. See you next time.

April 10, 2022

Fast and accurate service. Car was delivered on time and was cleaned to top off service. More

by YURUBI_GILBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2022 -

Lexus of Pembroke Pines responded

It's excellent to hear that our meticulous and efficient service impressed you! The Lexus of Pembroke Pines team is more than happy to make your service experience simple, and we hope you'll continue to rely on us for all your future automotive needs!

April 09, 2022

Nick Goglucci, what can I say. We have purchased two cars from him in the last two months, Lexus LC and NX fsport 350. Nick is professional, honest, communicative, and responsive. More

by pemmiami
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Goglucci
Apr 11, 2022 -

Lexus of Pembroke Pines responded

Congratulations on your new vehicles! We are delighted that Nick took such great care of you and earned your continued business. Thank you for choosing Lexus of Pembroke Pines!

April 09, 2022

I had great service and all of the staff members are professional and very attentive. More

by KMACI004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro
Apr 11, 2022 -

Lexus of Pembroke Pines responded

We are happy to hear that our team was so helpful and accommodating! Thank you for choosing Lexus of Pembroke Pines and for taking the time to share your support. We look forward to your next visit!

April 09, 2022

Everyone was super helpful and service was done in no time. I was worried I’d be there all day More

by kgarc118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 11, 2022 -

Lexus of Pembroke Pines responded

We are delighted that our team could exceed your expectations and give you an efficient service experience! Thank you for choosing Lexus of Pembroke Pines, we hope to welcome you back again down the road.

April 09, 2022

Excelente muy bueno lo mejor trabajo con calidad limpieza buena atención una esten bien j More

by MISAELMARIEL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Ayash
Apr 11, 2022 -

Lexus of Pembroke Pines responded

No podríamos haber pedido un comentario mejor! Gracias por su negocio y palabras amables, Mariel - esperamos verle por la próxima! - sus amigos de Lexus of Pembroke Pines

Apr 11, 2022 -

MISAELMARIEL responded

Excelente

Apr 11, 2022 -

MISAELMARIEL responded

Excelente

Apr 11, 2022 -

MISAELMARIEL responded

Excelente

Apr 11, 2022 -

MISAELMARIEL responded

Excelente

Apr 11, 2022 -

MISAELMARIEL responded

Excelente

April 09, 2022

The service was excellent, everyone on Service Department were gentle, kindly and super nice. The car clean and need my. cell was connected to blue tooth and they did. Super nice work. More

by BETTYREDONDO1
Recommend Dealer
Yes
Employees Worked With
Jeremy. ???
Apr 11, 2022 -

Lexus of Pembroke Pines responded

We are so happy that our service team delivered top-notch work! Thank you for choosing Lexus of Pembroke Pines and for sharing your support on our page. We look forward to the next opportunity to assist you!

April 09, 2022

They did an average job. The staff was friendly and helpful but nothing exceptional was done. More

by ALYSSASDAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gustavo Palacio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Lexus of Pembroke Pines responded

Thank you for reaching out. We strive to deliver five-star service and I'm sorry that we missed the mark. If you would like to share further details about what we can do to improve, please don't hesitate to get in touch. Osiris Barcelo - Service Manager - (954) 443-2332

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