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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
18,007 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 18,007 reviews

August 13, 2022

John Steigele, in the service department, once again went above and beyond to address my vehicle issues. John is always professional, knowledgeable and efficient. He consistently provides the ultimate care c More

by BPERRY76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigele
Aug 15, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with John and the Lexus of Pembroke Pines team. Safe travels, and we hope to see you back next time!

August 13, 2022

Execellent service great customer service Everything on point Great clean environment everyone is always helpful and great job on vehicle More

by MRSHAMIDEH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Steigle
Aug 15, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Pembroke Pines team. Safe travels, and we are looking forward to seeing you back!

August 13, 2022

Darren Lusane was extremely professional, caring, and knowledgeable, I visited the dealership at least 2x before making a decision and I was very pleased with the level of service. He even helped me set More

by T.MARTINEZ327
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Lexus of Pembroke Pines responded

Thank you for reviewing us! We are so glad to hear that Darren delivered such a successful purchase experience. Drive safely in your new Lexus RX 350 F Sport, and enjoy it! We hope to see you back again at Lexus of Pembroke Pines!

August 13, 2022

Daren pas helpful, kind and police. he was professional and show us all alternatives. He make us try the car and then we were convinced it pas the one. More

by mayabt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Lexus of Pembroke Pines responded

Thanks for sharing your appreciation of Daren! We're so glad he welcomed you with courteous, professional assistance and informed you of your options. Many safe and happy miles from everyone at Lexus of Pembroke Pines!

August 12, 2022

Always ready to help with getting. a loaner and finishing on time! Will call again More

by WARRLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Aug 12, 2022 -

Lexus of Pembroke Pines responded

Thank you for the 5-stars from all of us at Lexus of Pembroke Pines! Call anytime!

August 12, 2022

Jeffery is the best advisor there great service. Always takes care of me and my mothers great Lexus family More

by donovanspence90
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Aug 12, 2022 -

Lexus of Pembroke Pines responded

Thanks a million for the five-star review for Jeffery and the Lexus of Pembroke Pines team! We are grateful for your business and support. See you next time!

August 12, 2022

We have an issue with the paint chipping where the glass meets the tailgate, and I mentioned it to Andres. I have called back a couple of times and sent an email to the service manager and no one has had More

by JFISC23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andres
Aug 17, 2022 -

Lexus of Pembroke Pines responded

Thank you for bringing your concerns to my attention. I am very sorry that you are unhappy with your vehicle and that our team has not provided better communication regarding this. Your concerns are our priority, and I would like to make this right. I will not be able to find your contact information with the username you have provided, so if you could please reach out to me directly, we can work through this together. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

August 12, 2022

Great service and magnificent staff. Maintenance required was done properly and very quickly. My car was also washed and cleaned More

by Harold.burgos25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Aug 12, 2022 -

Lexus of Pembroke Pines responded

Thank you for the shoutout to our team's superb service! All of us at Lexus of Pembroke Pines appreciate your business and hope to see you again, Harold!

August 12, 2022

Excellent service. Dealer worked on the price to accommodate my budget. Got more car than expected More

by vhpconsulting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of Pembroke Pines responded

Thank you for this review. We are glad to hear that the team was accommodating and nice to work with. See you next time. --Lexus of Pembroke Pines Tema

August 12, 2022

Excellent staff and great time efficiency I see wonderful with their customers the greatest experience I've had in a dealership. More

by minena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Majerovicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristina Rojas
Aug 13, 2022 -

Lexus of Pembroke Pines responded

Woohoo! Thanks for sharing your appreciation of Lexus of Pembroke Pines. Minena. We're so glad we could deliver an exceptional experience. Until next time!

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