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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,212 Reviews

8,212 Reviews of Lexus of Pembroke Pines - Service Center

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May 11, 2025

We had a quick and good service. Everything was explain in detail and they were very attentive More

by lis84gutiee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
May 12, 2025 -

Lexus of Pembroke Pines responded

Thank you for the positive review of Lexus of Pembroke Pines!

May 11, 2025

Excellent job except for the waiting that's always to long, the rest i will give a 5 More

by kealto2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Timely don - wait Period wasn’t bad. . Ease with to get last minute service. But not the cheapest :) thx More

by STACYGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A lady took care of me and wrote up my order. Very courteous
May 12, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines, Stacy! We're glad to hear that our team was able to accommodate your last-minute service needs efficiently. We appreciate the feedback and look forward to serving you in the future!

May 10, 2025

Service was great, my inly question for my certified Lexus is why the filters weren’t cover More

by JOCPRILEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
May 12, 2025 -

Lexus of Pembroke Pines responded

Thank you, for reviewing Lexus of Pembroke Pines!

May 10, 2025

Jose always the best of the visit . Always look for the best interest of the customers with his recommendations to keep your vehicle up to date More

by colon2335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
May 12, 2025 -

Lexus of Pembroke Pines responded

Thank you for highlighting Jose's dedication to customer care at Lexus of Pembroke Pines! We're glad he could provide valuable recommendations to keep your vehicle in top shape. We appreciate your support and look forward to serving you again!

May 10, 2025

The service was very professional and done promptly. . I waited and the time was surprisingly quick More

by BCCNurse
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
May 12, 2025 -

Lexus of Pembroke Pines responded

Thank you for stopping by to leave Lexus of Pembroke Pines a wonderful review! We look forward to assisting you again!

May 09, 2025

Nick was great to work with! He was super communicative and always kept us in the loop. We waited months on a local waiting list (South LA) before hearing about Nick and giving More

by Laura B.
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Lexus of Pembroke Pines responded

Laura, we're delighted to hear that Nick and Boris provided such a great experience at Lexus of Pembroke Pines! It's fantastic that they were able to meet your needs and secure the best financing option for you. Thank you for recommending us, and we hope you're enjoying your new vehicle!

May 09, 2025

Kazi was great to work with. He was very responsive and helpful throughout the process. More

by Mitenrao
Recommend Dealer
Yes
Employees Worked With
Zulimar Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Lexus of Pembroke Pines responded

We are happy to hear about your experience with Kazi! Thank you for choosing Lexus of Pembroke Pines and for sharing your support. Drive safely!

May 09, 2025

The Dealership is excellent! ! Jeremy is an exceptional service advisor. It was a seamless process for me from start to finish. More

by Alstonhb2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Lexus of Pembroke Pines responded

We're happy to hear that Jeremy provided you with exceptional service and made your experience at Lexus of Pembroke Pines seamless. Thank you for the fantastic review!

May 08, 2025

Excellent service every time I take my vehicle in for service. Very polite and professional service advisor with great communication on the status of my vehicle. More

by ravaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hernandez
May 08, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you consistently receive excellent service at Lexus of Pembroke Pines. Our team takes pride in providing professional and communicative experiences for our valued customers. Thank you for your kind words!

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