Back

Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,407 Reviews

8,407 Reviews of Lexus of Pembroke Pines - Service Center

Sort by
July 06, 2025

Customer service is excellent. My service advisor is always friendly, courteous, and professional. I am very satisfied with the service at this dealer. More

by nelart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
Jul 08, 2025 -

Lexus of Pembroke Pines responded

Thank you for the glowing review! We appreciate your business and we look forward to seeing you again at Lexus of Pembroke Pines.

July 06, 2025

Amazing service. It was quick. And very communicative. Best service I’ve had in a long time. More

by JENNJJ9960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony from Service
Jul 08, 2025 -

Lexus of Pembroke Pines responded

We are so glad to hear that our Lexus of Pembroke Pines team provided excellent service and communication. Thank you for your review!

July 05, 2025

My favorite Lexus dealership! ! my advisor Tony is awesome! The best dealership in Florida. Highly recommend!! More

by KIMBERLYSANDERS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Lorenzzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Lexus of Pembroke Pines responded

Kimberly, this feedback makes our day! Thank you for giving Tony and the team at Lexus of Pembroke Pines your business and five-star review. We look forward to working with you again down the road!

July 05, 2025

Excellent service. Jose my Service manager was very efficient. Setting up appointment was easy. Everyone was good More

by valreyrolle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE
Jul 07, 2025 -

Lexus of Pembroke Pines responded

It was our privilege to assist you! Thank you for choosing Lexus of Pembroke Pines and sharing your kind words about Jose's work.

July 03, 2025

Excellent service. Special gratitude to Mr. Tony Marquez who is 5 stars Lexus employee. Also I would like to acknowledge Mr. Gaetano Constantino, Francesca Constantino More

by JMERINOSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francesca Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Marquez
Jul 03, 2025 -

Lexus of Pembroke Pines responded

Thank you for recognizing the exceptional service from Tony and our team at Lexus of Pembroke Pines! We're glad to hear about your positive experience with us. We look forward to serving you again in the future!

July 03, 2025

My experience at the dealership is always top notch. Everything transparent and time efficient as guided by my service consultant Jose Amaru. More

by BACONJV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaru
Jul 05, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive review of Jose and the team! We hope to see you again here at Lexus of Pembroke Pines!

July 03, 2025

The team was very helpful and went above and beyond to fix my issues and address any concerns. More

by DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Jul 05, 2025 -

Lexus of Pembroke Pines responded

We are so glad to hear that our Lexus of Pembroke Pines team provided excellent service. Thanks for your review!

July 03, 2025

Good, fast, excellent service, would recommend to friends and family. Timely response and detailed assistance More

by nguyenana20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone and my service assistant
Jul 05, 2025 -

Lexus of Pembroke Pines responded

We are grateful for your kind feedback! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience with our service department.

July 03, 2025

I did the service of my vehicle and everything was very fast, the comfortable waiting area and the attention of the staff very good. More

by CORPLUANCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Lexus of Pembroke Pines responded

It was our pleasure to assist you! Thank you for choosing Lexus of Pembroke Pines and for sharing your kind words about our team. See you next time!

July 03, 2025

I don’t know who deserves my diamond rating more, Jeff Hernandez or Thomas Abraham! They keep me coming back! They’re the best there is More

by DEBS12157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hernandez
Jul 05, 2025 -

Lexus of Pembroke Pines responded

We can't thank you enough for sharing your rave review of Jeff and Thomas! We appreciate your business and we look forward to seeing you next time here at Lexus of Pembroke Pines.

...
11
...