Lexus of Pembroke Pines - Service Center

Very prompt. Very thorough!! Have brought my car here since I purchased it and never had any issues Very thorough!! Have brought my car here since I purchased it and never had any issues More

They don’t return your phones, they give you appointments and times to come back on a service that they made a mistake on to only find out no one will be working on that day. Waste of day and my gas. and times to come back on a service that they made a mistake on to only find out no one will be working on that day. Waste of day and my gas. More

I had a very bad experience with the dealer. I was mislead to believe I was going to pay a certain amount and when I realized what was happening I had already signed, and they did not keep their I was mislead to believe I was going to pay a certain amount and when I realized what was happening I had already signed, and they did not keep their word. I had a really good experience with the salesman Gonzalo he was very professional and helpful and he treated me and my family very well. More

Previous experience was good; however this experience was poor. Place appears to be understaffed. Needed to make several calls a day to determine work status, and then placed on permanent-hold repeatedly. poor. Place appears to be understaffed. Needed to make several calls a day to determine work status, and then placed on permanent-hold repeatedly. promised call backs never occurred. work started late, car still not ready when told it would be, including as of this premature survey questionnaire More

Service was quick and representatives were friendly. We were kept informed every step of the way We were kept informed every step of the way More

Awesome! Jackelyn is the best professional customer service agent, always there to help; I'm delighted. Jackelyn is the best professional customer service agent, always there to help; I'm delighted. More

Poor service. Lack of communication about process, service mgr was not helpful! Driver was polite though… Lack of communication about process, service mgr was not helpful! Driver was polite though… More

superb customer service, looks after their customer needs, and always pro active of what needs to be done and what can wait for a later service needs, and always pro active of what needs to be done and what can wait for a later service More

Jose. Is awesome he always helps out with my car maintenance .always resolves my car issues Is awesome he always helps out with my car maintenance .always resolves my car issues More

I was very satisfied with the attention and service, the information, quality of work and response make think about Lexus first every time I need a new car information, quality of work and response make think about Lexus first every time I need a new car More