Lexus of Pembroke Pines - Service Center

I love Lexus of Pembroke Pines. They are amazing. Highly recommend this dealership. Excellent service. They are amazing. Highly recommend this dealership. Excellent service. More

The invoice didn't reflect rotation of tires but I was assured it was completed. My car was not washed and filthy from construction on premises. assured it was completed. My car was not washed and filthy from construction on premises. More

I made an appointment to check a faulty rear hatch but the phone rep made no record of my problem. The car was taken and after half an hour I met the service agent who thought I was there for a 10,000 mil the phone rep made no record of my problem. The car was taken and after half an hour I met the service agent who thought I was there for a 10,000 mile checkup. I okayed the work and was told it’d take two hours. After 3+ I got my car back but the hatch still doesn’t work properly. My paperwork shows that a part was ordered but I was not told nor have I heard from the agent since. I asked for a time frame but still no response. I am not impressed. More

This has deceptive sales practices, terrible communication with customers and is only interested in closing the sale with no support or response thereafter. Management and sales representatives communication with customers and is only interested in closing the sale with no support or response thereafter. Management and sales representatives commingle in deceiving the public and Im very regretful to have worked with this dealership after positive experiences with other Lexus dealerships in the past. More

Great service, Jeff was clear about what my car needed and I was in and out in an hour. and I was in and out in an hour. More

i had the new model Lexus TX 350 , it seems that the sound is very new and they did not do the corresponding tests. They have problems with the amplifier (it turns off when the bass plays) the worst thi sound is very new and they did not do the corresponding tests. They have problems with the amplifier (it turns off when the bass plays) the worst thing is that they say you have to wait for a response from Mark Levinson, which means that you stay with your broken car (I have proof) More

Been with Lexus of pines for over 7 years and this visit was possibly the most accommodating and fast. Juan Correa was a great and extremely helpful. was possibly the most accommodating and fast. Juan Correa was a great and extremely helpful. More

Service representative was very professional and friendly. My vehicle was finished in the time estimated friendly. My vehicle was finished in the time estimated More

Rodney stayed in touch and let us know what had to be done and the time it would take. All others were courteous done and the time it would take. All others were courteous More

The center was comfortable and clean. The employees were extremely pleasant and kind. Thank you The employees were extremely pleasant and kind. Thank you More