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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.5
8,523 Reviews
Call Service Center (954) 443-2020

8,523 Reviews of Lexus of Pembroke Pines - Service Center

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May 07, 2025

Nice experience very nice service ,communication was great ,waiting time was okay and my service was done so fast .thank you lexus of Pembroke Pines .! More

by CAPERUSITA0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zebbie Lethridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear you had a great experience with us at Lexus of Pembroke Pines! Thank you for highlighting our service and communication. We look forward to serving you again in the future!

May 07, 2025

The person who helped me was very professional and polite. He has a million stars. More

by luisacardenas7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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May 08, 2025 -

Lexus of Pembroke Pines responded

Thank you so much, Luisa! We appreciate your business here at Lexus of Pembroke Pines.

May 06, 2025

Excellent service and the waiting time was not long as last time, advisor explaination of service was clear More

by suzie4_286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bame
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May 06, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that your experience at Lexus of Pembroke Pines was excellent and efficient this time around. Thank you for highlighting the clear service explanation from our advisor!

May 06, 2025

It was great experience, professional service waiting time was great , my car is running very well right now More

by boba1324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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May 07, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had a great experience with us at Lexus of Pembroke Pines! It's wonderful to know your car is running smoothly and the service met your expectations. Thanks for sharing this feedback!

May 06, 2025

Kudos to Jose Luis Amaro, customer customer-centric guy, straight to the point and clear communication More

by THEODUTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luis Amaro
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May 06, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose Luis Amaro provided you with clear and customer-focused service at Lexus of Pembroke Pines. Thank you for the positive feedback!

May 04, 2025

I am so grateful for Jeff he is the best for helping me, always thankful More

by Rosiie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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May 05, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your kudos with Jeff! Our team at Lexus of Pembroke Pines looks forward to seeing you next time.

May 04, 2025

Francisco was great in assisting us with our needs and expectations. Experience went very smooth and right on the time that he said would take the job. More

by BORIKEN_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Bautista
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May 05, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Francisco provided a smooth and timely experience at Lexus of Pembroke Pines. Thank you for sharing your positive feedback with us!

May 05, 2025 -

BORIKEN_2000 responded

He did a great job!

May 04, 2025

Great Service, people are helpful and good customer service, maintenance has a great team . definitely I like to have my lexus car. More

by GLORIASPRINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Lexus of Pembroke Pines responded

Gloria, we're delighted to hear that you enjoyed the service and support from our team at Lexus of Pembroke Pines. Thanks for choosing us for your maintenance needs!

May 04, 2025

Always an amazing experience. Jeffrey is always courteous and professional and makes us feel like family More

by CARLOSHCASTELLANOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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May 05, 2025 -

Lexus of Pembroke Pines responded

It's wonderful to hear that Jeffrey consistently provides a family-like experience at Lexus of Pembroke Pines. Thank you for sharing your positive feedback with us!

May 04, 2025

I highly recommend working with Kristina and Moes if you are considering a visit to this dealership. Happy with my NX250. More

by JENNIFER.RIVAS92513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Jackson
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May 05, 2025 -

Lexus of Pembroke Pines responded

Jennifer, we're delighted to hear that Kristina and Moes made your experience at Lexus of Pembroke Pines a positive one! Enjoy your new NX250, and thank you for the recommendation!

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