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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,278 Reviews
Call Service Center (954) 443-2020
Today: 8:00 AM - 5:00 PM Closed Now
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8,278 Reviews of Lexus of Pembroke Pines - Service Center

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October 20, 2021

Good experiences and I recommend and return for more service some other time. Thank you a More

by pacybe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John stigele
Report | Print
Oct 21, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share! We appreciate your business and are happy to hear that you had such a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you again down the road!

October 20, 2021

My advisor John is the best! He was very knowledgeable and professional. He provided me with A1 customer service! More

by Shakavia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigele
Report | Print
Oct 20, 2021 -

Lexus of Pembroke Pines responded

Thanks for these kind words about John! We're happy that he was knowledgeable and professional. See you again next time!

October 20, 2021

Everything was perfect. The attention that they provide me was perfect. And my car was perfect. More

by evelyn.albo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ayash
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Oct 21, 2021 -

Lexus of Pembroke Pines responded

Evelyn, thank you for the excellent feedback! We appreciate your business and are happy to hear that you had such a successful service experience working with the Lexus of Pembroke Pines team. Safe travels and we hope to see you next time!

October 19, 2021

The service was excellent! All the processes took less than 2 hours and even cleaning the car More

by GIANFRANCO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ayash
Report | Print
Oct 19, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

October 19, 2021

Jeff is the BEST! He is so knowledgeable and has great communication. I would highly recommend. More

by HARRIS_EVELYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
Report | Print
Oct 19, 2021 -

Lexus of Pembroke Pines responded

Your recommendation of Jeff and the team means a lot to us! Thank you for trusting Lexus of Pembroke Pines with your business, and for stopping by to share your support. We look forward to your next visit!

October 19, 2021

Awesome service!!!Great big shout out to my service consultant Isidro Garcia, he's the best. More

by DENVAH627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Garcia
Report | Print
Oct 19, 2021 -

Lexus of Pembroke Pines responded

Thank you for your confidence in Isidro and the team! We are delighted that you have had such positive service experiences here at Lexus of Pembroke Pines and we look forward to working with you next time.

October 18, 2021

Zoe took care of us from beginning to end with our auto collision repair. Everything is very nice here. Zoe called me and kept me informed on the progress. Very professional. We picked up our car it w More

by Dean P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoe
Report | Print
Oct 18, 2021 -

Lexus of Pembroke Pines responded

We are more than pleased to hear that Zoe delivered professional service which made your experience a success from start to finish. We will be sure to pass along your thanks, Dean. Please let us know if there is anything else the Lexus of Pembroke Pines team can help you with. Take care!

October 17, 2021

Excellent service and very friendly staff! Scheduling appointment was easy and stress free. Customer satisfaction was main goal. More

by madeyero13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Lexus of Pembroke Pines responded

Thanks for this wonderful review of Lexus of Pembroke Pines! We're happy to hear that our team was friendly and that your appointment was seamless and stress free. See you again next time you need us!

October 17, 2021

They could improve when it comes to service. Not very They could improve when it comes to service. Not very accommodating. My advisor was very helpful. More

by zirpp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff
Report | Print
Nov 01, 2021 -

Lexus of Pembroke Pines responded

While I am happy to hear that you were well taken care of by your service advisor, it is disappointing that your overall experience wasn't more positive. If you would be willing to discuss the details, our team would be grateful for the opportunity to learn from this and improve our processes moving forward. Please give me a call when you get the chance. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

More
October 16, 2021

Everyone was very professional, and all went smoothly. My service Consultant, Randy Ramos was fabulous! He explained everything very clearly, and was thorough in his paperwork! He answered my questions and w More

by judyzipper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Ramos
Report | Print
Oct 18, 2021 -

Lexus of Pembroke Pines responded

We're glad to hear your visit went over smoothly, Judy! Thank you for the great review and for taking your business to Lexus of Pembroke Pines - we hope to see you again!

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