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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,166 Reviews
Call Service Center (954) 443-2020

8,166 Reviews of Lexus of Pembroke Pines - Service Center

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December 25, 2024

I’ve been going to Lexus of Pembroke Pines for 10 years. Wonderful dealer with great people from Ronnie Hector (sales) to service Tony Marquez. More

by Peperoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Hector and Tony Marquez.
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Dec 26, 2024 -

Lexus of Pembroke Pines responded

Peperoni, thank you for your loyalty over the years! We're delighted to hear that Ronnie and Tony have consistently provided great service at Lexus of Pembroke Pines. We look forward to seeing you again soon!

December 24, 2024

All the transaction was very smooth. It's always a pleasure to make business at Lexus of Pembroke Pines. Thery are very proffesional. More

by JGSEMPRUN
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gema Urbina 5 Star Rating
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Dec 26, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that your experience at Lexus of Pembroke Pines was smooth and professional. Thank you for choosing us!

December 23, 2024

My Service Rep Andre is so awesome. Very Professional, and knowledgeable. always take good care of me when i come in. More

by rtisdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre in Service
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Dec 23, 2024 -

Lexus of Pembroke Pines responded

It's fantastic to hear that Andre is providing you with such excellent service at Lexus of Pembroke Pines. We appreciate your feedback and look forward to continuing to take great care of you!

December 23, 2024

Thank you your employee took the time and addressed my concern and provided answers to my questions, More

by JOSEFINAMANUEL121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luis Amaro
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Dec 26, 2024 -

Lexus of Pembroke Pines responded

Jose, thank you for leaving Lexus of Pembroke Pines a five-star review and sharing your kind regards for our team. It was a pleasure assisting you!

December 22, 2024

The service was great. Toni was able to help me out with the issue with my alignment and the other problems I had and I was out and about two hours. More

by angelu003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Dec 23, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Toni provided you with efficient service at Lexus of Pembroke Pines. Thank you for sharing your experience!

December 21, 2024

I had scheduled service about 2 weeks prior to my appointment and was supposed to have a loaner, yet when I got there none was available for me and was told had to wait 2 hours. Very disappointed. More

by mrinalini_sehgal
Service Communication
Recommend Dealer
No
Employees Worked With
Andre Rust
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December 21, 2024

Everyone is curious and very professional. The wait was shorter than usual. Technology technician very nice but problem still exist More

by CHANGUI2826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't see any of these names
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Dec 23, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines. We're glad to hear that our team was professional and the wait time was shorter than usual, though we're sorry to learn about the ongoing issue. Please feel free to reach out so we can assist further!

December 21, 2024

Jose was amazing as always. Thanks you for always giving me great service every time I go do maintenance work on my car More

by kbprgroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Report | Print
Dec 23, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose consistently provides you with great service at Lexus of Pembroke Pines. Thank you for your continued trust in us, and we look forward to seeing you again!

December 21, 2024

Service was very professional, timely, and efficient. Andre y reliable and easy to reach. I only trust the service of my car to him and his crew. More

by TAUCER71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
Report | Print
Dec 23, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with Andre and the team at Lexus of Pembroke Pines! We're delighted to know that our service met your expectations. We look forward to continuing to take care of your car in the future!

December 21, 2024

Fair,quick,transparent and communicative. Staff was friendly and answered all questions in an educated manner More

by maddenc10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zulimar Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of Pembroke Pines provided friendly and transparent service. We appreciate your feedback and look forward to assisting you again in the future!

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