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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.5
8,503 Reviews

8,503 Reviews of Lexus of Pembroke Pines - Service Center

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November 10, 2021

Expect service and great attention supper quick service the return the car clean with no feed More

by cotomiguel2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ayash
Nov 11, 2021 -

Lexus of Pembroke Pines responded

We are grateful to have earned your business! Thanks so much for choosing Lexus of Pembroke Pines and we look forward to seeing you again down the road. Drive safely!

November 10, 2021

During my 1st visit for my vehicle service Everything was great and quick! The staff was great too More

by danielaluces
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
Nov 11, 2021 -

Lexus of Pembroke Pines responded

We're glad your first service went over without a hitch! Thank you for the excellent feedback and for trusting Lexus of Pembroke Pines with the job. We hope to see you back again next time!

November 10, 2021

The staff is welcoming, the waiting area is clean.My The staff is welcoming, the waiting area is clean. My Service Rep was very nice. There is a seating area with a tv and a cafeteria, outlets availabl More

by DARELI59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Nov 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

November 09, 2021

They clean the car good, it looked like I just got it, I liked the way they gave it back to me, it didn’t take that long, either?. More

by eugeneandrews14
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donna Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ayash
Nov 11, 2021 -

Lexus of Pembroke Pines responded

We love going above and beyond to make our guests happy and it sounds like we hit the mark. Thank you so much for the great feedback! - Lexus of Pembroke Pines

November 09, 2021

Great service as always, direct to the point and straight to attend the needs to make my car more reliable. More

by JORGE26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Gutierrez
Nov 11, 2021 -

Lexus of Pembroke Pines responded

It's wonderful to hear that our commitment to great service stood out to you! We appreciate you taking the time to review Lexus of Pembroke Pines and look forward to assisting you again down the road. Safe travels!

November 09, 2021

Excelente as always, no complaints. The only minor inconvenience was that there were to loaner cars available that day, but like previously stated it’s only a minor inconvenience. More

by JURDANETAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mellissa Ho
Nov 11, 2021 -

Lexus of Pembroke Pines responded

We're so thankful for your patience and understanding. It's our pleasure to assist you with all your service needs at Lexus of Pembroke Pines, and we look very forward to working with you again next time the need for service arises!

November 09, 2021

Excellent customer service and professional service . I’m very impressed with this organization compared to others More

by mobee6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ayash
Nov 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

November 09, 2021

Melissa works incredibly hard to provide outstanding service to her customers. She communicates well which leads to a great relationship with Lexus that I can trust! More

by DENISE.G.SIEGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Lexus of Pembroke Pines responded

You've hit the nail on the head, Denise! At Lexus of Pembroke Pines, we believe that communicative care builds trust with our guests and allows them to make confident automotive choices for their vehicles. Melissa will be so pleased to see her name in your positive review, and the whole team here looks forward to assisting you again down the road!

November 09, 2021

Excellent service. My service advisor Jeffrey Hernandez is knowledgeable & customer oriented. Easy & fast great service! More

by Olga5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
Nov 11, 2021 -

Lexus of Pembroke Pines responded

Olga, we're glad Jeffrey and the Lexus of Pembroke Pines team always take such great care of you and your car! Thank you for your review and business!

November 09, 2021

Professional, efficient, and competent service department. Highly recommend to friends and family with no hesitation More

by EMILIOJFLORIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Lexus of Pembroke Pines responded

We love hearing from our happy customers! Thanks for taking the time to give all of us at Lexus of Pembroke Pines your glowing feedback and we hope to see you again next time. Have a great day!

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